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Hi, I booked two International flights through Priceline and now I wonder if they are legitimate bookings as I have only received itineraries and not actual e tickets with the airlines. I have never waited more than a few hours for an eticket and its been 24 hours. I call their helpline and they say my tickets are confirmed. I have emailed them to supply actual flight booking numbers in 12 hours or I will do a credit card reversal. How long has anyone waited for an eticket through this site? And why do the positive reviews read like bots? Its not looking good for Priceline. We have consumer protection in Australia and if they don't give me legit bookings in 12 hours they are looking at a snake that bites.
asked by K L. on 11/26/15
4 Answers
I'm not sure what you mean by "receive" the e-ticket. I've booked numerous times through priceline and other intermediaries, but have never received a ticket. I would suggest that you look at the itinerary that you've received from priceline and look for the Airline Confirmation Number (which may be a sequence of letters and or numbers depending on the airline). Then go to the airline's website and look up your flight itinerary. This process also varies by airline, but there should be some menu such as "My Trips" or other itinerary look up option. The airline should be able to find your itinerary based on your name and confirmation number. If your priceline itinerary contains an e-ticket number, you may be able to use that on the airline's website as well. If the airline has your itinerary, you're good to go. You'll be able to check in and get a boarding pass (electronic or print) 24 hours prior to your flight. If the airline has no record of you, then you've got a problem.
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Sounds like you are a "nervous Nelly". Priceline is a multi-billion dollar corporation and they could buy the airlines that they use for their bookings. I'm not sure that you know exactly what Priceline does, but if you fight them you will lose. I suggest you do what the other responders have stated. Call the airline. Priceline is like an E-Bay or a Groupon. They don't provide the actual tickets, they buy the flight for you and then they simply inform you what they purchased on your behalf. Your contract is actually with the airline. Priceline is simply the facilitator.
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I have booked many times thru Priceline. I have never received an e-ticket. They would normally send confirmation/itinerary. 24 hours prior to flight, go to site for Airline and print boarding pass; or you can wait until you arrive at the airport to print boarding pass. They are legit. Just have some shady business from time to time. Their customer service is the worst I've ever dealt with. Sometimes you can get really great deals, but lately it has been costing me more time and money then it's worth.
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Not sure what you are expecting but call airline and they can confirm if you are booked. I've never had a problem with Priceline
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hi . I forgot to write down my trip number and I the phone system is down. what can I do to ensure my trip was actually booked What is your phone number where I can speak with a human in customer service How do I change the drop off location for a car rental How can I get help from priceline.com for user story can you really get ahotel for $1.00/night plus the hotel fees on page as shown without any additional hidden costs upon check in/out? I was checking my eBay account and up pops you have won a cruise, ring this number. Okay I'll ring see what they say. Okay blah blah sounds good. Then I have to give my credit card number I'll be using to book flights and pay amount not covered by prize. I don't have card on me. Okay rep say I'll wait. Umm my card is at home I'm in town. Had to repeat this several times. I gave up and hung up as I'm in a library, conscious of already being on the phone. Are these guys legit or have I avoided being scammed?? Are the taxes and fees completely disclosed her or am I gonna get blind-sided with other fees "you weren't told about"? (Notwithstanding additional insurance options>0 I'm trying to rent a car from an airport. It's disclosed that other taxes & fees will be added to bring the subtotal up to an amount somewhat higher. Q: Is this indeed the highest price I will be paying, or will the agency surprise me with a higher amount, to include something other than what's being disclosed now? The problem then is we'll already have been bused to a satellite location with our bags, & my wife will be sitting there waiting... yes trying to ship my car to idaho Is it worth using Priceline name your own price air fare

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