Popreal Questions & Answers

Hi, I would like to clarify your concern. Would you please tell us the specific question you want to ask? Thank you

Could you please tell us your order number so that we can help you to check it? Thank you.

Dear customer, Thanks for your questios here. I have checked your order and sent an email to your registered eamail address, could you please Check your inbox later? Thanks for your understanding in advance. If you have other questions, please reach out to contact@popreal.com

Dear customer, Thanks for your question here. I have checked your order, our customer service has applied for the refund USD16.54 for you. Please note that it usually needs15-20 working days for our financial department to process your refund. We will keep you informed when the refund is completed. I'll keep following this matter all the time until you receive the refund. If there is anything I can do to help, please just let me know. I will try my best to help you.

Hello, thanks for your question. It depends on the shipping method you choose and the items processing time on the website, thank you.

Hello, you can choose the right size with the size chart on the right of the items. Thank you.

Hello, you can email to contact@popreal.com to check, thank you.

Hello, it depends on the items you choose and the shipping method you use, thank you.