Popreal Questions & Answers

Dear, for your order P271426, your package has already shipped. Please wait patiently.

Dear, for your order P259429, your package has already delivered, we have send specific shipping information via e-mail, please check and confirm, thank you.

Dear, for your order, please do not worry, we will arrange the shipment for you as soon as possible, once your items shipped, you will receive an notification e-mail with tracking number, thank you.

Dear customer, we are so sorry for service delayed, could you please provide your order number? We will help you check first, if you have any other question, please send e-mail to service@popreal.com, we will try our best to help you, thank you.

Dear, we are so sorry for messaged delayed, we have already sent e-mail to you, thank you.

Dear, the processing of the order is 3-5 days, the shipping need 7-14 days, please do not worry, we will help you check first, please provide us your order number? Or please send us e-mail service@popreal.com, we will reply you as soon as possible, thank you.

Dear, could you please message us your order number? We will sent the statue of your order to your e-mail, thank you.

Dear customer, we are so sorry for your problem, but the quality of our item is depend on our supplier, but the situation you said is rarely, the items get the permission to ship out after three times quality checking, so it will take 5-7 days, and the shipping usually take 7-14 days, but for some remote areas, the shipping may take s little longer time, if you have any question, you could feel free to contact us, thank you.

Dear, could you please tell us your problem, or just send e-mail to service@popreal.com, we will try our best to help you, thank you.

Dear, could you please tell us your order number? We will help you check, thank you.