Popreal Questions & Answers

Dear customer, Thanks for your question. I've checked that 4 of your items have been in queue to ship and another 3 are still in processing. You know most of the items have their processing time. Please be patient and once ship we'll inform you. Thank you.

Hello, could you please tell us your order number so that we can check the details for you? Thank you.

Based on the information you offered we still couldn't locate your order. So could you please so kindly offer us your order ID or register email address or transaction ID so that we can help you as quick as possible?

Dear customer, Since our Asian size is smaller than US size, we suggest you choose one size larger than your usual size. The detailed information on size can be found in the product description section for your reference. And you can change the size before it is shipped out.

Dear Customer, You can track here: http://track.4px.com/?locale=en_US The latest tracking information is as follows: 2018-04-19 11:35 Shenzhen, China / Depart from facility

Thank you for your order and sharing, we have checked this order and sent your order status to your email address. Please check your inbox then let us know if anything you need our assistance.

Dear Customer Thank you for your order and post here, we are sorry for the inconvenience caused, would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department quickly. Thank you for your kind support and cooperation. FashionMia

Dear customer, Since our Asian size is smaller than US size, we suggest you choose one size larger than your usual size. The detailed information on size can be found in the product description section for your reference.

Dear Customer, Sincerely sorry for the delay as it is a hot seller in large demand in our store these days. I have asked my colleague to check more details of this item, and they said it will be in our warehouse on April 8. Thus we are sincerely sorry that your order could not be delivered to you by April 15. If you are willing to wait, we will arrange shipment in first priority once your items are ready for delivery. Or you can pay for expedited shipping fee $5. It usually takes 2-5 business days to ship to your place. Looking forward to your reply.

Would you please offer us your order number so that we can solve your problem as soon as possible?