asked by
on 7/2/18Hi Marion Shepherd
I1563699
Thanks for your purchase with us.
Unfortunately the delivery of your item(s) in order I1563699 has been delayed. We are unable to provide an expected arrival time of your item(s).
Could you please wait and keep the item(s) on hold until stock arrives? Once your item(s) is dispatched from our warehouse, youll receive a tracking email from us.
For the delay issue, we'd love to improve the compensation rate to be either 15% money refund or 20% store credit of the delayed items value. You can contact us to refund you this amount after you receive and keep the item(s).
To learn more about our store credit policy, please visit https://www.popjulia.com/help/store-credit-policy
If you run into any issue, please do not hesitate to contact us.