Polanight.co.uk Questions & Answers

Ask a question

Here’s what consumers have asked with answers from Polanight.co.uk staff and previous consumers.

3 questions answered
0% answered in 1 day
Question:

Michael greenwood, why do you copy and paste fake 4/5 star reviews when it's known they are fake? the names of the 'reviwers' are the same as in happysmile uk site and either you know you're a fraudster or you're suffering from multiple personalities. the good thing is a customer of yours has reported you to the trading standards.

Answer:

Thanks for taking the time to send these real comments. I have also been gathering information about these scammers and intend to send compilation to trading standards. These people seem to be operating in a parallel reality - writing their own (obviously fake) reviews, regularly (but not always) taking payment without delivering the goods. They have to be stopped and the only way to do that is to send all complaints to trading standards. I invite all the real people who are reading this to contact trading standards to stop this disgraceful reign.

By Elizabeth W.
Question:

Hi i send my impressions bk 2 weeks ago and have sti'll not had my moulds bk, iv been ringing the number on the wed site for 2 days but it's just engaged? anyone have another contact number thanks

Answer:

Hello Emma, Please contact our dedicated customer care department. Please copy and paste this link into your browser we would love to help you! http://www.polanight.co.uk/ticket/

By pds d.,
See more answers (3)
Question:

Answer:

Hello Elena, Yes we do ship to Canada. We offer FREE worldwide delivery!

By pds d.,
See more answers (2)

Can’t see your question? Ask to get answers from the Polanight.co.uk staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
Have a question about
Polanight.co.uk?
Post Review