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Plated Questions & Answers

137 reviews
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Here’s what consumers have asked with answers from Plated staff and previous consumers.

1 questions answered
100% answered in 1 day
Question:

Hhiw do i redeem my gift card?

Question:

Received an online gift card with redeem code but your redeem web address" www.plated.com/redeem" is not a good address. please advise correct info.

Question:

I have been given a gift card...why do i have to give you my credit card to redeem?

Question:

How easy is it to get a hold of customer service at plated?

Answer:

You can submit a ticket online, but they will email you a few days later asking for you report it via chat or phone. Carve out about 30-40 minutes of your day for this.

By Sam B.

Can’t see your question? Ask to get answers from the Plated staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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