• Pinterest

Pinterest

Overview

Pinterest has a rating of 2.02 stars from 481 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Pinterest most frequently mention customer service, multiple times, and email address problems. Pinterest ranks 434th among Social Network sites.

  • Service
    69
  • Value
    58
  • Shipping
    28
  • Returns
    28
  • Quality
    60

This company does not typically respond to reviews

Positive reviews (last 12 months): 10.7%
Positive
3
Neutral
1
Negative
24
37
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I dont know how to keep my patience because of my frustration from their customer service!
How would you rate Pinterest?
Top Positive Review

“Pinterest business is great app for marketing and tracking progress.”

Hassan K.
8/23/23

Elimuhub Tuition And Consultants is a great service for tutoring. They have a Pinterest app that lets me advertise, create awareness, book sessions, access materials, and track progress. The app is user-friendly, reliable, and fun. I highly recommend them to anyone who wants to improve their grades and confidence.

Top Critical Review

“Stop Deleting My Pins”

Karen T.
2/25/24

They are constantly deleting pins stating that it's in violation, HOW when they are on site "to pin" they are "regular" none violent, none harmful in any way and I do not have "secret boards"! This never used to happen and I've been pinning since the nineties, it feels harassing. If they have issues with pins on their website remove them from the people who POSTED them initially. They deleted my entire account once and I had a conniption as I pin as a form of therapy, I see peoples accounts that are disgusting and filthy? Anyone can see mine and know I pin "normal" things.

Reviews (481)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user jeffreym1921
1 review
0 helpful votes
March 7th, 2024

Ordered lobster tails on pinterest Christmas 23. Never heard a damn thing. Money was taken 2 days after ordering from my bank account. Still to this day 3/7/24 haven't heard a goddamn thing and yes I am pissed. Pinterest seems to be a place where criminals can play their games. Pinterest needs to do alot better at policing their website. In my book pinterest sucks real bad!

Tip for consumers:
The was selling under the name
RCDIOUH.com

Products used:
None. Never recieved a thing.

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Value
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Thumbnail of user heytherebyethere
2 reviews
0 helpful votes
January 5th, 2024

Employee Kartik Kapur works as another haji in India for Uber support stiffing drivers. What an a hole!

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Thumbnail of user mittenz1954
2 reviews
1 helpful vote
February 23rd, 2024

They advertise fake websites. I got scammed. I told them. They said they would take the site down. But it's still in there. I keep writing to tell them. They blocked me. They are scammers too. I would not use there website stay ofc

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Thumbnail of user gabby108119
1 review
0 helpful votes
May 1st, 2023

I bought a pair of shoes from a merchant showing Clark shoes. When the shoes came three weeks later, they were definitely NOT Clarks. They were some weird sewn together red shoes that did not have a size,no brand name and were way too big. No way to send them back. Pinterest claims to not allow misrepresentation of product but that's a lie. The same shoes are all over the boards, even though I reported them as misleading.

Thumbnail of user krew
1 review
1 helpful vote
September 11th, 2023
Verified purchase

Pinterest literally feels they have the right to tell people how to run their websites. Launched our company on 9/7/23, Knock Off LLC, a cough suppressant. We have everything on sale for the first month of Grand Opening. Pinterest tried to force up to remove the sale status from OUR website. Wanted us to change "Refund Policy" to "Return Policy" on our website. Claimed broken social links, we have none. Bottom line, Pinterest is not a governing body and therefore has no right to tell American's how to run their business, online or otherwise. Not to mention, they're incorrect. Check our site for yourself. There are always other options and Pinterest doesn't have the only game in town. They literally have a holier than thou attitude and I for one will no longer succumb and bend to the will of Social Networks. They DO NOT run this country, we do!

Tip for consumers:
Run far away from Pinterest

Products used:
None

Service
Value
Shipping
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Thumbnail of user richardm5160
2 reviews
5 helpful votes
November 12th, 2023

Until recently i have had no accusations of a breach of community standards. Suddenly there is a torrent of breaches? Why? One was regarding a pin of ethnic music. I cant know exactly what pin because the links for you to review the said pin take you to the file it was in, but doesn't identify the exact pin ever, which has been the same for previous accusations of breach. Since everything was just foreign music in that file, what exactly went against their standards? Is it because the music wasn't english or American? Racist? Its impossible to talk to anyone no matter how hard you try, and if you ever get an email reply, it quotes a link for their community standards which is completely irrelevant to my links, because I only save the occasional recommendation pinterest send me! If they had a problem, it was a problem before they recommended it to me, so th iney should never have offered it!

Products used:
Cloud site

Service
Quality
Thumbnail of user frenchqueen45
1 review
4 helpful votes
October 13th, 2023

This website is Good And Horrible...They have members coming on there loading up pictures that others think is fine to pin on they page shared...But once you share it they come after you and take down all the pins and threaten to take your profile because of this B.s.They should go after the person who uploading these pictures on this website! Not the person who is sharing the pin...This website is to sensitive and need to grow the Hell up! And find a better solution and banned the members who bringing this b.s on this site...

Thumbnail of user victoriag755
1 review
4 helpful votes
March 25th, 2023

I am 48 year old and for over 10 years I had been using this App. I noticed too many videos instead photos. Too much ads. Not what I used to love from this site. My account was closed and I sent an Appeal for Age Verification and this is what I got, (Based on your appeal materials, we are not able to confirm that you're old enough to be on Pinterest according to our Terms of Service so we have decided not to reactivate your account). I hope there is another app similar to what Pinterest used to offer.

Thumbnail of user aaliyahj28
2 reviews
2 helpful votes
January 2nd, 2023

So pinterest is $#*!. I try to be myself and be confident as a 15 year old girl and post pics of me, sometimes in my swim suits and they always deactivate my account which makes me feel ugly and worthless. Like is it not okay you know. So pinterest stop deactivating my account!

Tip for consumers:
dont use it

Products used:
nun

Service
Value
Shipping
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Thumbnail of user castlesa134
1 review
2 helpful votes
August 17th, 2023

They will shut you down with no explanation.
Used Pinterest for affiliate links to my channel and they suspended my account without justification. It's all ai and there is no one to discuss or reason with. This is the worst platform I have here experienced.

Thumbnail of user rutak5
1 review
5 helpful votes
November 30th, 2022
Verified purchase

I have (or rather had) so many boards I use for work, which I can't access now. My account was deactivated for unknown reason. I never post anything on Pinterest, so can't see how I violated their rules. Wrote soOooo many times to them, probably over 100 messages... guess what...no response, non at all. Why they even bother adding pop up message "Contact us if you have questions or would like to reactivate your account" if they do not plan to respond. Really hope someone will contact me and this review could be change to more satisfactory.

Products used:
I haven't bought any products. i used only Pinterest website

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Value
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Thumbnail of user mt540
1 review
3 helpful votes
March 29th, 2023

There is no need for pinterest to have a Copy of my driver's license or passport. They blocked my account and will not open it back up unless they have 1or The other. Dear pinterest I don't want your app that bad!

Thumbnail of user kst4
4 reviews
22 helpful votes
February 20th, 2024
• Updated review

More advertisers filling up the space vs the DIY projects/ideas. Also, they're apparently not vetting these advertisers for fraud or misleading information. Businesses using 'going out of business' 'selling off inventory' etc. are some of their scams, and most of them are coming out of China. Reported them with all the documents necessary to prove my case. Interesting how quick their ads disappear.

Tip for consumers:
Buyers beware of scams. Don't trust Pinterest to verify that advertisers are legit.

Products used:
Lamps, goblin dolls and wooden puzzles.

Service
Value
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Another great site gone bad!
June 22nd, 2019
• Previous review

What used to be a great place to share ideas and DIYs has turned into a billboard for advertisements. You have to weed through the ads to finally get to the articles you were actually looking for... so shameful. It's just as easy to type in your search on your browser and avoid the useless ads. Pinterest is getting too greedy for their own good and becoming more like the media.

Thumbnail of user obrienm
1 review
4 helpful votes
May 4th, 2021

Pinterest is misleading. They charged me for 1 ad for a year on a product I only gave them trial authorization to use. Then insist on keeping my money I never reinitiated these charges but each time I reposted the photos with the same title they charged, 50, 25, 35, etc. Do not trust them since I started they sent 3 emails that look just like their constant junk mail. They charged me over $150 for a shirt advertisment that they knew was not connected with an active Etsy account

Tip for consumers:
Do not use pinterest for advertisment

Products used:
Advertising

Service
Value
Quality
Thumbnail of user bethr481
1 review
2 helpful votes
January 29th, 2023

I used to be able to scroll through videos all day. Now I can't because when I tap on a video it just doesn't play ever or it just shows pictures since it has been updated. Worst website ever.

Thumbnail of user rins8
1 review
3 helpful votes
June 14th, 2023

The new birthdate requirement is nothing but shameful data mining. Pinterest has no business requiring someone's personal information as a condition for use. In 20 years, we're going to look back at these unethical practices and wonder why we ever let companies get away with this bull$#*!.

Service
Value
Thumbnail of user altae3
1 review
1 helpful vote
February 16th, 2022

A great idea with atrocious execution. Never seen anything that should be so simple and straight-forward FUBAR'ED ($#*!ed Up Beyond All Recogintion) so badly. Want to create a board and put some pictures on it? Too bad for you! THAT'S going to require a tutorial. The morons that made this website obviously don't know the meaning of 'intuitive': the Number 1 requirement for any website, ever. Since 1999. If people need instructions on how to use your site, you $#*!ed up.

Tip for consumers:
Dont bother, unless you're just messing around. This website is NOT for any serious work or project.

Products used:
The website is the product. And it sucks.

Service
Value
Quality
Thumbnail of user karenc477
Karen T.
3 reviews
2 helpful votes
February 25th, 2024

They are constantly deleting pins stating that it's in violation, HOW when they are on site "to pin" they are "regular" none violent, none harmful in any way and I do not have "secret boards"! This never used to happen and I've been pinning since the nineties, it feels harassing. If they have issues with pins on their website remove them from the people who POSTED them initially.

They deleted my entire account once and I had a conniption as I pin as a form of therapy, I see peoples accounts that are disgusting and filthy? Anyone can see mine and know I pin "normal" things.

Tip for consumers:
Customer service needs to refrain from freely deleting people’s personal accounts etc.

Products used:
N/A

Service
Thumbnail of user emmac21
2 reviews
4 helpful votes
March 1st, 2023

I've had a Pinterest account for almost 10 years. I hadn't used it for a few years until recently, although I had accumulated a lot of pins.

So I receive an email from them saying they've removed a pin due to inappropriate, self harming content (in other words, some little troll dobbed me in). I would never pin anything harmful so I can only assume (because they didn't tell me which pin it was) that it was an album cover or something like that. They informed me that I need to go through all my pins (there are a lot!) and make sure there's no more inappropriate content or they'll 'take action'.

So I think, I'm over this, I'll just delete my account. So I do that and receive an email saying 'we'll delete your account after 14 days however, if you wish to keep you account log in before that time is up', except there's a red tab saying 'delete account' under that sentence which of course logs you back in. I then receive a flurry of emails from them saying they're reactivated my account! I finally realise it's some kind of ploy to encourage you not to delete your account and stop clicking on it.

The whole premise of Pinterest is ridiculous seeing as you can have your pins taken down for any number of petty reasons and of course, there's the whole copyright issue.

Service
Thumbnail of user wendyd467
1 review
3 helpful votes
January 27th, 2022

I purchased a silicone mold for a doll, It arrived eventually. A large slab of green floppy jelly like texture that looked like it had been hacked with a blunt knife. One ear missing. Purchase not fit for purpose. Have been given the runaround and have had to open a case with PayPal. Photos of useless mold sent. Now have had to send rubbish back and seems I have to pay for return. Will wait and see if my postage gets reimbursed or not. These awful people think you will give up, dont! Keep going. Horrible people out there waiting to take your money. The seller should pay for postage when the purchase is not as described or in my case total rubbish.
Will never happen again for sure, a lesson learned and much time wasted on some money grabbing greedy chancer.

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Value
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Thumbnail of user ishrara1
1 review
0 helpful votes
October 28th, 2023

Every other day Pinterest stops loading and shows the error/no internet screen from the laptop, and VPN is needed to use the app smoothly on phones too. I shouldn't have to reiterate as to why this is incredibly infuriating. Please work on your servers, Pinterest used to work completely fine just months back- and ps: no it's not my internet that's the problem.

Value
Quality
Thumbnail of user hassank31
2 reviews
3 helpful votes
August 23rd, 2023

Elimuhub Tuition And Consultants is a great service for tutoring. They have a Pinterest app that lets me advertise, create awareness, book sessions, access materials, and track progress. The app is user-friendly, reliable, and fun. I highly recommend them to anyone who wants to improve their grades and confidence.

Tip for consumers:
Elimuhub Tuition And Consultants is a great service for tutoring. They have a Pinterest app that lets me book sessions, access materials, and track progress. The app is user-friendly, reliable, and fun. I highly recommend them to anyone who wants to improve their grades and confidence.

Products used:
Educational services, Consultancy, Students Placement Services, online tutoring, marketing and advertising services on our several social media platforms and websites.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dylann98
1 review
4 helpful votes
July 20th, 2022

For the past few months Pinterest has been constantly falsely removing my pins and even after submitting numerous complaints and appeals they continue to do so without reason. The pins in question are for artistic references. Pinterest falsely claims inappropriate content however this is hypocritical as I have seen many adult ads on the site/app.

For context: one pin was of 2 people hugging. Inappropriate? I think not.

Tip for consumers:
Don't use Pinterest if your pins are going to be even the slightest bit provocative.

Products used:
Mobile application

Service
Thumbnail of user edw413
1 review
5 helpful votes
December 5th, 2022

Pinterest customer support is a joke. Except that it is not funny when you are a bona fide business that hopes to use the platform to advertise. Their customer service reps jerked us around for a month clueless about why Pinterest is marking our ads as SPAM. They ultimately said there was nothing they could do about it and told us to read the "troubleshooting" page on Pinterest. What a bunch of clowns. This is not a serious company for serious business.

Service
Value
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Thumbnail of user sunnyn24
2 reviews
4 helpful votes
April 1st, 2023

Suddenly I can't use the site without my birthdate. It won't let me continue. Nope, I'm out. Have a right to share IF I want! You don't get to demand it as a condition of use. Some genius in your marketing department thought privacy was a 20th century idea no one cares about. Finished!'

Quality

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Thumbnail of user arunr21
Arun R.
Typically does not respond to reviews

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