• Persopo.com

Persopo.com

Overview

Persopo.com has a rating of 1.51 stars from 165 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Persopo.com most frequently mention credit card, customer service, and class action problems. Persopo.com ranks 150th among People Search sites.

  • Service
    34
  • Value
    30
  • Shipping
    11
  • Returns
    17
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I asked how to cancel and spoke to the rudest/meanest Customer Service Rep.
How would you rate Persopo.com?
Top Positive Review

“Interesting”

Marie F.
6/6/18

I never knew sites like this existed. It was such fun checking up on neighbors and friends. Couple things were out of date or typo'd info added in, but that is to be expected when dealing with Government flunkies. Calling in there was more than a few minutes of hold time, but once getting to someone he was very helpful. I'd definitely recommend for anyone who wants to poke around and have a laugh at what their friends and family have been up to.

Top Critical Review

“Useless service!”

Kevin B.
5/30/23

If I could give a zero star rating, I would, I would have been much better off doing the research myself. The general information I got from their service was accurate, but all other records pertained to everyone else but me. When I called customer service I was given to know that it would take up to 72 hours to get back the results. But even then I would have to provide a lot more information than I was led to believe would have been necessary. The bottom line, this was a scam, as defined by advertizing one thing and delivering another thing!

Reviews (165)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user erikat95
1 review
3 helpful votes
November 30th, 2021

Deceptive practices that amount to theft. The company offers a search for $1.00 and then starts to bill you for service of $19.93 per month. It isn't clear who is billing or how to contact them. Not noticing was my fault but once you call these are the rudest, nastiest customer service people I've ever contacted. They tell you you cannot speak to a supervisor. Raise their voices at you and threaten you. Unbelievable this kind of thing continues to go on.

Thumbnail of user gloriat19
11 reviews
54 helpful votes
April 11th, 2016

I need to locate prior marriages and divorce certificates for my government license. So I decided to try this agency a acquaintance told me she used. Big mistake. The fee I selected was 9.95, they billed me 59.95. The information they got upon review was the basic name and address of myself of course.

Each highlighted important information I clicked on had nothing, but a generated note to the right with some 72 hour mumble jumble. I emailed them with my disappointment of lack thereof, and walloh, they responded with some 48 hour mumble jumble, gave a ticket numble.

Thumbnail of user jsk6
1 review
2 helpful votes
January 25th, 2022

The info at persopo.com was completely worthless in that it didn't provide any info other than addresses and old phone numbers. There were no court records, no marriage or divorce records, no accurate family information. When I tried to cancel the trial membership, the automatic information said that they were closed over the weekend, so I sent email instead. I called Monday and the Rep said they would cancel, gave me cancellation number, and assured me they would not charge beyond the trial membership fee. Next day I find out that my bank account was charged, so I called in. They insisted it was a correct charge and refused to refund me. This company is worthless and is out to rip off unknowing customers.

Tip for consumers:
This company is out to rip customers off and does not have sufficient info to sell. Stay away and save your money.

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Thumbnail of user sr309
1 review
13 helpful votes
June 20th, 2016

Tele. # they tell you to call if needed is a joke. You won't ever get to talk to a live person. Only ans. Machine questions about things like would you like to take a cruise etc. over and over again. Also try canceling your membership via computer - so many prompts and site sent to wants to charge a fee to continue. This persopo people search site is questionable esp. When looking up someone you personally know and their history and persopo states no records found except maybe their name, age, location and that it takes at least 72 hrs. To find out other facts such as criminal records. Feel like they are just buying time so they can charge that first monthly fee.

Tip for consumers:
don't sign up. totally rip-off.

Thumbnail of user ksbdm1972
1 review
1 helpful vote
May 30th, 2023

If I could give a zero star rating, I would, I would have been much better off doing the research myself. The general information I got from their service was accurate, but all other records pertained to everyone else but me. When I called customer service I was given to know that it would take up to 72 hours to get back the results. But even then I would have to provide a lot more information than I was led to believe would have been necessary. The bottom line, this was a scam, as defined by advertizing one thing and delivering another thing!

Service
Value
Quality
Thumbnail of user p.s7
1 review
1 helpful vote
May 24th, 2023

I've tried numerous times to make telephone contact with this company, option 3 to cancel gets disconnected every time. I finally canceled my credit card.

Thumbnail of user craigc769
1 review
1 helpful vote
August 1st, 2022

I had the same bad experience as others. Automatically started billing me $19.95 per month. Couldn't cancel online. Didn't notice it for a few months. Rude customer service. No refund. The worst company I've experienced in a long time.

Service
Value
Thumbnail of user bethl460
1 review
0 helpful votes
January 30th, 2023

Garbage results, do your self first to see if they have ANYTHING. They didn't have my marriage, divorce, spelling of name correct

Tip for consumers:
Search yourself and you'll see how inaccurate this site is.

Value
Quality
Thumbnail of user raymondc636
1 review
0 helpful votes
August 9th, 2022

This company will bill you until the end of time even if you do not use them, this is one of there business strategies to not contact you and they hope you forget to cancel as I did. They have no obligation to say hey your account is not being used do you want to continue your subscription. So they thrive on this tactic. Be careful and watch your credit card statement closer.

Tip for consumers:
watch for what you are being billed for

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Thumbnail of user mop106
1 review
0 helpful votes
September 14th, 2022

I contacted the Kansas Attorney General and private legal council after their failure to remove info. I've been trying for almost a year and have called and sent numerous emails

Service
Thumbnail of user sandrab3564
1 review
1 helpful vote
June 28th, 2023

I tried this site along with two others. This site showed much less information than the other two sites and it was very hard to cancel. They say you can cancel at any time, but don't tell you how to do it. I tried to cancel after a month by going on line, but could not find a way to do it, so I called a number on their website. I asked how to cancel and spoke to the rudest/meanest Customer Service Rep. Ever. I told him I wanted to cancel and he asked if I had I tried to do it online and I said I had. He asked how I tried and I asked if I had to go through all that and could he just cancel it for me? He kept asking me the same questions over and over. When I told him he already asked me those questions 3 times he said I was being rude and raising my voice and he didn't have to talk to me if I was going to do that and wouldn't stop yelling at me. So, I hung up. It was very disturbing.

Service
Value
Thumbnail of user idaharding
1 review
1 helpful vote
August 15th, 2023

I searched for my marriage license on Persopo. The site came back with one for my maiden name and my home address at the time, but then showed a marriage license for someone who is not me.The person definitely never lived at my address and the marriage was 25 years before I was even born.

I emailed Customer Support and never got a response.
I tried repeatedly to call and talk to someone on the phone about this. I did get what I thought was a live person, but he said he could no hear me. I called back several other times, and always got the same person, saying the same thing. I believe it was a recording! I could never get anyone online, regardless of which of their options I selected. Persopo Customer Support appears to be non-existent!

Tonight I tried to call again, selected option 3 (to cancel my account) and was about to hang up after a LONG silence when someone came onto the line. She told me I need to wait 72 hours before checking the account to get the information I need. Well, it's been 3 days, and the report is still the same, and still inaccurate. Customer Support told me they are giving me 50% back. I strongly suspect this won't happen. But the fact that Persopo is keeping the other 50% says to me that the company is a scam company. I am very disappointed and will try to get my marriage certificate another way.

I strongly recommend everyone avoid this company.

Service
Value
Returns
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Thumbnail of user williamm806
4 reviews
12 helpful votes
May 10th, 2022

Despite numerous requests for information removal (Opt Out) over a 2 month period, my information is still viewable.

Service
Value
Thumbnail of user marief80
4 reviews
8 helpful votes
June 6th, 2018

I never knew sites like this existed. It was such fun checking up on neighbors and friends. Couple things were out of date or typo'd info added in, but that is to be expected when dealing with Government flunkies. Calling in there was more than a few minutes of hold time, but once getting to someone he was very helpful. I'd definitely recommend for anyone who wants to poke around and have a laugh at what their friends and family have been up to.

Thumbnail of user nonn11
1 review
0 helpful votes
March 21st, 2022

None of the information on Persopo is accurate. It pulls in addresses and info from peoe with the last same name

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Thumbnail of user bettyr14
2 reviews
12 helpful votes
November 3rd, 2015

Been on 4 sites like this one. They all get mostly the same info. This place has much better customer service though. They have that above the rest!

Thumbnail of user jien
1 review
1 helpful vote
September 14th, 2021
Verified purchase

It's a scam, I never got the email for the Monthly charge notifications, I only use one time of your service, and after that, I never use it anymore! If I don't check my statement I will never know and they will keep charging your account. When u call them, they will repeat the agreement selected when joining:

"Yes, I agree to the Terms of Service, Privacy Policy and understand that unless I cancel, my
Card will be billed $19.93 every month for my Membership, and agree to the use of Persopo
Information in accordance with the Fair Credit Reporting Act"
And blame that is your responsibility to cancel ur subscriptions. They r stealing your money. I don't give a $#*! to this company. Theft!

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Thumbnail of user nohae3
1 review
9 helpful votes
January 3rd, 2020

I called to cancel my membership. The lady was so rude and gave me a confirmation number and never cancelled it then she hang up the phone when I asked her to refund the 6 months instead of 3.
Today I called again another agent another super rude and giving me moral lesson on how I should speak to me and telling me I did not get the 3 month refund because I did not accept them lol! When the lady hang up the phone last time. Insane! Total scam

Thumbnail of user johnr4806
1 review
3 helpful votes
April 27th, 2022

The won't let you remove your information from their website. I have tried multiple times through their official channels and they will not remove my information. They should be shut down.

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Thumbnail of user raylettes
2 reviews
3 helpful votes
June 14th, 2021

Please don't waste your money on this site—the same information for free. I needed to see divorce documents and found nothing; my fiance has been divorce since 13, and we needed the proof for our closing. We rent to another site and retrieve it. This site is a waste of time. I was so annoyed

Tip for consumers:
trust a more popular company

Service
Value
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Thumbnail of user vickil126
1 review
9 helpful votes
December 11th, 2019

This company is a Big Joke! Now they have reprinted my information on their website with my deceased parents! That Edward guy is not Related to me or my parents! Is he a real person or Tonya Bryant's friend! And your company still has the criminal Tonya Monique Byrant who's a suspect in my identity theft case as my family member! I'll be so happy when there's a class action lawsuit against this company so i can sue them!

Thumbnail of user randallp151
1 review
3 helpful votes
April 7th, 2022

Followed opt out process 3 times between January 10,2022 and March 15,2022. Each time, I received a nice reply with a case number and an assurance that my information would be deleted soon. I check each week and it has never been removed.

I have pending complaints with BBB, complaintsboard.com, FTC and FBI.
May all guilty parites be punished to fullest extent of the law. And also, public flogging for the evil CEO.

A taste of their own medicine: https://www.peoplehype.com/2018/05/10/founder-of-persopo-com-caught-cheating-on-his-wife-by-his-own-website/

Tip for consumers:
Run and hide. They have partially correct information and will not delete it.
Hopefully enough of us can band together to protest this and force them to do the right thing: respect our privacy and our families' safety.

Service
Quality
Thumbnail of user elleh10
1 review
6 helpful votes
September 24th, 2020

This is a fraudulent company with ghetto customer service reps. They hacked my acct and then were rude to me! Do not use them!

Thumbnail of user lydiab81
1 review
5 helpful votes
January 14th, 2020

All they have is an overview of an address or No Found. Ridiculous! They couldn't even find anything on me. I lwill let them keep 5-Cents of my $19.93 because that's all their services worth and because I don't believe in receiving anything for nothing. Stay Away!

Thumbnail of user gw270
1 review
1 helpful vote
March 30th, 2023

Worthless and bad actors in the tech space Michael Powell, Stanley Shilov, Chris Khachaturian and Meng Yang aka Meng Powell
https://globalnews.ca/news/*******/ms-world-beauty-queen-says-fake-news-site-stole-her-image-to-create-right-wing-persona/

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From the business

Persopo.com is a subscription based website that provides unlimited searches and reports pulled from public record. This is our existing and regularly updated database of public records on over 320 million Americans.

Company Representative

Thumbnail of user mikem217
Mike M.
Typically does not respond to reviews

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1.5
165 reviews
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