Perfect Watches CN Questions & Answers

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Here’s what consumers have asked with answers from Perfect Watches CN staff and previous consumers.

17 questions answered
12% answered in 1 day
Question:

I send the money but no watch ever received. the mail account is dead, an no webside perfectwatches any more. best regards rolf from germany

Answer:

www.perfectwatches.co.za, is just a fraudulent activity.>The

By Jean R.
Question:

Yes, tried going to their site www.perfectwatches.cn and the site was 'down?! also its receiving bad reviews on customer service, time it takes to receive merchandise and no returns in as well lots of flack for anyone trying to return merchandise in case of problems. i don't need problems right now! its an grad present for nephew and grad sheriff class. it cannot be late nor problems with merchandise. is this company reliable!?

Answer:

No. Scam. Stay away

By David G.
Question:

I purchased 2 rolex submariner, s from your company, and 1 has completly stopped working! i paid almost $800.00 dollars for a swiss version and a regular version. i need this issue resolved immediatly, as i was planning on buying more watches from your company. john siracusano - 575-551-6066

Answer:

HI, I noticed your question and to be honest, I had a problem with one watch I had purchased. They actually continuously rang and sent emails to resolve the issue, to the point that I said I would get back to them because I had a personal problem going on at the time. They were fantastic. In the end I sent the watch back and they replaced it. I did however have to pay the AUD$51.00 to return via EMS Couriers. They really went out of their way to resolve the problem. I subsequently have bought another 5 watches from them, for gifts. I always made contact via - support@committeesupport.com email address. Good luck.

By Brett M.
Question:

The paint on a watch i recently purchased is starting peel and scratch off. how do i return/exchange?

Answer:

You can try your luck with customer service, but no guarantees. They will consider exchange if yiucjust received it, but if you owned it for sometime they will never do it.

By Dave H.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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