PerfectMemorials has a rating of 3.61 stars from 480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PerfectMemorials most frequently mention customer service, funeral home, and timely manner. PerfectMemorials ranks 3rd among Funeral sites.
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We didn't really know what to expect with a "biodegradable urn" but it is beautiful and nice enough to display at the Celebration of life for my Dad. The website was easy to negotiate and the shipping was very quick. I had made a phone call to customer service to ask about the timing to be sure we would have it on time and it arrived even ealier than we first expected and the customer service person was very nice and helpful. A very nice company. They do sell on Amazon as well but I opted to go directly thru the company itself. Thankyou Perfect Memorials...
We had to put our dog to forever sleep. We had taken him in by our elderly neighbor's request (he begged me to cause he wanted him to be with a young family). We had him cremated and planned to split his ashes in half to give half to our neighbor, his original owner, but he said all he wanted was a gold heart shaped necklace with a little bit of his ashes in it. The charm looks cheaply made. The chain is very thin. I got the engraving on the back and you can't see it unless you're in a certain angle of light. I ordered it with a velvet box and only received it in a printed box with the chain and charm separated in different baggies. It says it comes with a funnel (the one I have for my Dad from Amazon came with an actual small plastic funnel and a small scoop that looked like a measuring cup) but you have to make the funnel yourself out of paper they include a template for. The only good thing about my experience with it was the fast shipping. Still $150 wasted. I'm afraid of it falling apart so I refuse to use it.
We didn't really know what to expect with a "biodegradable urn" but it is beautiful and nice enough to display at the Celebration of life for my Dad. The website was easy to negotiate and the shipping was very quick. I had made a phone call to customer service to ask about the timing to be sure we would have it on time and it arrived even ealier than we first expected and the customer service person was very nice and helpful. A very nice company. They do sell on Amazon as well but I opted to go directly thru the company itself. Thankyou Perfect Memorials...
Tip for consumers:
A very nice company with nice products !
Products used:
biodegradable urn
Taken back when I received this Urn. It is better than expected and came in record timing. Thank you
Tip for consumers:
Thank you for the affordability with your company rather than going through the funeral home and paying an arm and a leg
Products used:
Urn
We purchased the urn for a close loved one recently, it was a hard time to say the least. Perfect Memorials product list had a lot of variety which made the decision a little overwhelming due to all of the beautiful products. We wound up choosing the Large Serene Angel Urn on a Sunday, and it was delivered in four days. The Urn is beautiful, and all the family was extremely pleased with the quality and design. The craftmanship is simply stunning and it a great memorial for a great loved one. Thank You Perfect Memorials for great service at one of the roughest times of our life, rating is five stars, I would give then 100 if I could.
Tip for consumers:
Great value and service at a time when times are the toughest.
Products used:
Large Serenity Angel Cremation Urn
Thank you for helping me over the phone, I received my necklace fast. I know if I need another piece I will surly use Perfect memorials again. Thank you and God bless you all Adel Barr
I have purchased two 8x12 Engraved Photo Pet Black Granite Markers for my dogs within the last 2 years. Both times, I have been pleased with the customer service, the timeliness, and the quality of the markers. The engraved pictures of my dogs came out fantastic. I honestly have no complaints, and I have recommended this product to several people.
Beautiful artistry, period.
Not to mention they made updating the shipping type a non-issue during their approval process.
The Urn with my brother's picture came perfect and it does look exactly how I wanted in memory of him. Is never nice to pick an urn for a love one but PerfectMemorials was helpful and delivered in time.
Losing my grandma has been and will remain the hardest thing I've ever endured. I am happy to say that I am beyond happy & grateful for this product. It took me a very long time to order anything like this because I was honestly afraid of the emotions that came with transitioning her ashes... but with the love and care that went into this product, the tears were absolutely worth it. I do wish there could be more characters allowed for each line, but for the cost and absolute quality of this product I have no complaints. I would provide a photo, but I do want to keep this personal between myself and my family.
This medallions is absolutely gorgeous. I would recommend this company to everyone. I will be using them again, hopefully not too soon.
Excellent customer service - beautiful product.
I will be purchasing more items from Perfect Memorials.
I ordered a Glass Trinity Angel Memorial Cremains Jewelry, with engraving. The item is gorgeous and the engraving well done. It arrived in a very timely manner, boxed with very nice packaging and bag - everything was more than I anticipated.
Products used:
Jewelry
Unfortunately I've needed wooden urns for my dogs three times in the past 14 months. The turn-around-time was incredible and done exactly as I requested. Perfect Memorials is a great company and very trustworthy.
I lost my father in October, my mother 7 years ago. My family decided we should lay them both to rest the same day. I ordered a crown vault double urn container. I paid for 2 day delivery. My order was placed on Sunday. The burial was set for Friday morning. I was supposed to have everything to the funeral home by Thursday morning. The urn was originally set for delivery for Tuesday, then it was out for delivery on Wednesday. It was not delivered Wednesday. It was then made a priority and was supposed to be delivered first delivery Thursday morning. I never got it until after 5 PM on Thursday when I contacted them, they told me they would refund the money back to the card. I explain to them that it was a prepaid card from the Red Cross because my house is just burnt down so it wouldn't reload to the card. I never got my refund for the two day shipping as it did not reload. I didn't get the container to the funeral home in time so I had to do that all myself, seal it and bring it to the burial. I know many things contributed to the late delivery. However, I feel I should've been refunded by check after telling them that the money would not reload to my card.
Very high quality urns made to your specifications. Loved the one I got for my GSD, and liked that I could personalize it. Everything was to my specifications and came on time. Would use them again!
My husband & I lost our 2 best friends about a year apart. The loss just seems to linger so I thought keeping their ashes closer would be helpful for my husband. Harley & Teddy loved riding in the car so now they ride shot gun with him from the rear view mirror. THE QUALITY WAS A HUGE SURPRISE! The weight and quality of the 2 charms are AMAZING! It was such a touching gift that we will enjoy forever.
Products used:
2 engraved charms
This is a great memorial for my Mother. It's beautiful and I will wear it everyday. Thank you for the quick delivery and an absolutely perfect necklace!
Beautiful ornaments made by y'all. I'm very satisfied. It's also got here in a timely manner. Awesome job!
Good service, quality item, fast shipping! I would recommend Perfect Memorials to anyone seeking service related to cremation.
I recently ordered a pewter cremation urn for my kitty very nice piece I have ordered from this company before I highly recommend them the highly reputable very nice customer service and very nice products
I ordered a dolphin urn necklace as a gift to my daughter to put her beloved grandfathers ashes in, as a graduation from high school gift; and she loved it. It was such a beautiful and heartfelt piece. We all could not hold back the tears.
Purchased a petite Emerald Swarovski charm to add to my silver locket. Arrived quickly and is just the pop of color I wanted. Also my birthstone. Very satisfied. Thank you.
I have ordered from this company many many times and I have never been disappointed. My orders were always at my doorstep within the week I ordered them. Once I ordered a necklace that I had engraved and I could not remove the screw to fill it and they sent me a replacement within days. I will order from them again and I would recommend them to any of my family and friends.
We had to put our dog to forever sleep. We had taken him in by our elderly neighbor's request (he begged me to cause he wanted him to be with a young family). We had him cremated and planned to split his ashes in half to give half to our neighbor, his original owner, but he said all he wanted was a gold heart shaped necklace with a little bit of his ashes in it. The charm looks cheaply made. The chain is very thin. I got the engraving on the back and you can't see it unless you're in a certain angle of light. I ordered it with a velvet box and only received it in a printed box with the chain and charm separated in different baggies. It says it comes with a funnel (the one I have for my Dad from Amazon came with an actual small plastic funnel and a small scoop that looked like a measuring cup) but you have to make the funnel yourself out of paper they include a template for. The only good thing about my experience with it was the fast shipping. Still $150 wasted. I'm afraid of it falling apart so I refuse to use it.
Tip for consumers:
They need to clarify the funnel is self made, not a real funnel. Include a small scoop for ashes to use with the funnel. They should provide the correct items ordered and improve the quality of their products.
Products used:
Cremation necklace
They are very good at their job i will definitely use them again! My grandmaw used them too and they were quick and very good products!
My sister and I were looking for a urn for our mom's ashes. The website was easy to use and we had no problem looking for something nice.
Since 2001 families have chosen Perfect Memorials for their unique memorial products. Now we have the largest online selection and are most trusted online.
Thank you for taking the time to leave a review. We are so very sorry for the trouble that FedEx caused you in the delivery of your order. Despite our team getting the order out as scheduled on Monday, FedEx gave you the run around on your delivery. We understand the grief that goes into a purchase like this and are certainly right there with you in terms of frustration that it was delivered late. I was able to check our records and do see that on 11/4 you emailed us in reference to the delivery mentioned. In that correspondence we do not see any note about the card being a gift card and that a refund would not go through. Generally, so long as you have the gift card the refund would go through. Had we known you preferred a check, we would have done what we could to accommodate this but it was not mentioned in the emails we received. In our system, we show that the refund was successfully issued to the Mastercard used for the original purchase in the amount of $28.61. Because we show this successfully went through without error, we would recommend that a call be placed to the 1-800 number on the back of the card to find out more information from them. We hope this helps in pointing you to the right direction. Please don't hesitate to reach out should you have any other questions, thank you! - The Perfect Memorials Team