Peapod
Questions & Answers
Here’s what buyers have asked with answers from Peapod staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
Is Peapod a scam or a legit company?
Answer:
It's a legitimate company.
We have gotten deliveries from them when we needed them.
BUT ---- and it's a BIG BUT when you are dependent on an order being filled with inventory in question. Are they truly completely out of eggs and onions? Was I charged for them? I'll never know.
BECAUSE -- they are 100% unresponsive to problems and concerns. Three emails -- unanswered. One phone call (forewarned about a 36 minute wait-time) disconnected at their end after 77 minutes. I HATE THEM.
By RICHARD E., over a year old
Answer:
Never got the same day or next day expiration, though, last Thanksgiving I ordered a tray of sweet potatoes and tray of stuffing and received two trays of stuffing. Credit is given pretty quickly.
By Abby F., over a year old
Question:
i'm missing a few items and I'd like a copy of of my order. please email to ann.maio@yahoo.com
Answer:
Receipts of items sent to the customer are usually emailed to the customer once the order is filled. Also, customer receipts are under the customer orders section of their Website.
By Abby F., over a year old
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?