Publishers Clearing House (PCH) Questions & Answers

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Here’s what consumers have asked with answers from Publishers Clearing House (PCH) staff and previous consumers.

71 questions answered
20% answered in 1 day
Question:

Does the person that redeems the most tokens for a particular product win? or is it a random drawing thing but because you have more tokens in the pot your chances are better?

Answer:

Pch says it is random. I do know the more you play their games and open their emails you receive more entries to win. Good luck! Jim

By Susan p.
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Question:

Answer:

I just go on the site once in a while and if there is anything I'm interested in I'll jus use them all up by using alot on just a couple of gift cards that your supposed to win. I've redeemed 100,000,000 and never won a single gift card, then they wonder why I don't believe the $5000 a week for drawing. If I can't win a lousy $5 gift card then why would I win $5000 a week for life. Also where do they get all this $ to pay a person much less alot of supposed winners?

By Sherri B.
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Question:

What is the daytime path and what is the token exchange? really confusing.

Answer:

Daytime path completion refers specifically to playing the days lotto cards, there is a night time completion as well. Token Exchange as noted. PCH is a legitimate site. They DO PAY their winners, but to look at the whole picture, odds of winning are minute, the are millions of players, thus the chance for even a small win is quite remote. I too play mainly because of disabilities. It helps pass the time away. To read answers like "you're never going to win" is ridiculous. Again, chances are astronomical, but a select few do win.

By Trish J.
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Question:

Answer:

Hi Paula - As long as you are not spending money to participate, what could it hurt. But to be honest, I wouldn't count on winning. I've been participating since the 70's when it was all done by mail and have never won a penny. But hey, you never know!

By Donna B.
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Question:

Why can i successfully get the site and everything seems normal until i click on a game, but the screen game is blank?

Answer:

Sometimes that happens to me and I leave and come back later. Otherwise it could a technical problem with the site or your device. If you call PCH office to report this usually the problem issue can be taken care of.

By Barb G.
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Question:

What are the 8 free gifts worth $30. that you get with an order?

Answer:

I agree the time spent playing is not worth it,. What they charge for shipping you can find better bargians in dollor stores.

By CLARICE H.
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Question:

They say pch do not send email why iam i geting email also i had this man call me talking about i won which is a sham i have his number which i will be calling to give it to you he sent me a text with one of your check with my name on it and had danle holding the check with and want me to send him 300 dollars how can i stop this i like playing pch games

Answer:

Hi Nancy P. You need to check this out very THOROUGHLY. There are too many scams out there. I stopped receiving e-mails from PCH a while ago, because I have unsubscribed from them. They do send e-mails. They just don't answer them. And that is the problem. I felt they just wanted my credit card, and so they sent e-mails. I only wanted to enter for the prize, but did not want to spend any mooney. But they only wanted my credit card. And when you are telling people they DO NOT NEED TO BUY TO ENTER THE PRIZE, YOU ARE DECEIVING THEM. HOPE THAT HELPS YOU.

By Maria P.
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Question:

Am i disqualify because i didnt enter the sweepstakes on the last day?

Answer:

I don't work for PCH but I don't believe you would be disqualified if you missed the deadline. Keep playing and questions pertaining to rules ask PCH they could answer your questions better then anyone. Good Luck.

By Barb G.
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Question:

What happens when you win?

Answer:

You are sooooooooooo right Maria! They desperately want your email so that they can steal your contacts list and start inundating them with emails too. It is such a scam, I have truly had enough!

By Lois M.
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Question:

What are you doing to stop the scammers? i was lead on all day yesterday by a scammer saying that they were danielle lam at pchs and on the way to my house and everything. i thought my family had hope! i am very disappointed.

Answer:

Call 1-800-645-9242 report the scammers... or go to abuse@pch.com

By lisa g.
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