• Publishers Clearing House (PCH)

Publishers Clearing House (PCH)

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Overview

Publishers Clearing House (PCH) has a rating of 1.97 stars from 610 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Publishers Clearing House (PCH) most frequently mention clearing house, customer service, and gift card problems. Publishers Clearing House (PCH) ranks 15th among Sweepstakes sites.

  • Service
    74
  • Value
    74
  • Shipping
    67
  • Returns
    55
  • Quality
    76
Positive reviews (last 12 months): 18.8%
Positive
3
Neutral
1
Negative
12
50
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I wanted to return the last item but was unable to contact anyone customer service, again NOT WORTH IT!
How would you rate Publishers Clearing House (PCH)?
Top Positive Review

“My point of given young a chance at prize out of poor forgotten county's in America”

O$#*! D.
8/31/23

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Top Critical Review

“Review”

Luke S.
2/23/24

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Reviews (610)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (19)
Thumbnail of user lukestaiger78
2 reviews
0 helpful votes
February 23rd, 2024

I been with pch for a while and claiming my stuff until i had a question i called customer service got hung up on. Then called again the lady side step my question im dislike customer service not very friendly i m trying to figure out about the lotto i hit all the numbers but they wont tell me nothing there there starting be scandlist

Service
Value
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Thumbnail of user harrmanjeanann
1 review
4 helpful votes
December 1st, 2023

My mom is elderly and has been playing for 5 years now, she has a spare bedroom with all the stuff she has bought covering the whole bed. She keeps saying they'll be here any day now and she's on her phone constantly playing all the games. She just lost her house because she was expecting pch to come any day, she was behind on her property tax and had such faith in pch... it was ridiculous! Well they never came and her house I grew up in is gone.
It should be against the law to do this to people.

Thumbnail of user ohshitdareal48
1 review
1 helpful vote
August 31st, 2023

No one ever win black and young someone who could really make a difference with the founding like build safe havens for homeless in my home town or make a way for battered woman if I had a chance at pch I'd make it actually worth given the prize to a young driven to change our world and less fortunate world sum our system yet failing to accomplish after all their rules and restrictions to resources no homeless want to even get the help of the broken system if it ain't rules it's limits and hold backs

Tip for consumers:
Give black young contestants a chance

Products used:
Game player

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Value
Shipping
Returns
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Thumbnail of user maem84
1 review
2 helpful votes
December 24th, 2023

Its either racist, or search engine scam, started when I was 19 years old I am now 59 years old. I truly believe this is some kind of scam, magazine, search or the company is racist

Thumbnail of user davidh6781
1 review
23 helpful votes
March 5th, 2022

Items are cheaply made and over priced. Order something they say it's out of stock then out of the blue months later without checking to see if you still wanted it they send it to you anyway. Hard to come up with the money to send something back when you're on SS in the midst of inflation. Don't plan on ever winning anything from them. I spent 8 years making hundreds of entries buying many numerous item from them and have never received a cent from them. Do yourself a favor don't waste any more of your time or money. You would do better to give it to charity.

Thumbnail of user shanta4190
1 review
0 helpful votes
August 15th, 2023

Arifur S.'s Reviews of Publishers Clearing House (PCH) & more | Sitejabber.

PCH Voices Could Be Experience Of Next Generation's Gamification Knowledge Or Makes You Millionäre.

Tip for consumers:
Arifur S.’s Reviews of Publishers Clearing House (PCH) & more | Sitejabber.

PCH Voices Could Be Experience Of Next Generation’s Gamification Knowledge Or Makes You Millionäre.

Products used:
No Language

Service
Value
Shipping
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Thumbnail of user jasone926
1 review
0 helpful votes
August 14th, 2023

I really enjoy the new PCH app, very good graphics and easy to use, they have better games this time around.

Thumbnail of user billm1554
1 review
22 helpful votes
February 20th, 2022

Most everything Publisher's Clearing House pushes is junk. They also overcharge for delivery, which is done by a bulk rate company. I've received beaten up and broken items that were too cheap to even ask for a replacement. They flood my mailbox with large packs of offers with my name and address in multiple places throughout.

Tip for consumers:
It's a good waste of time but not so good waste of money. The chances of winning anything are astronomical!

Products used:
A radio

Service
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Thumbnail of user francieharperbardalesj
2 reviews
0 helpful votes
April 12th, 2024

I am a steady user daily going onto the pch app and web site and i love playing the games. I enter the sweeps and i like playing but now the intrusive ads are getting to me. Some ads let you skip after five seconds and i like that, what i dont like is some ads you dont have the option to skip. Sometimes you can refresh to get the ads you can skip. But other times whatever sweep your trying to enter goes away and takes you to another page. I am a person that doesnt like to be forced into watching or doing anything i dont like. Now before when i played the games there are ads that are on the bottom and you can X them out to get them out of the way. Now, whether i am on the app or website these ads are now poping up when i am trying to play majong and it is showing up on the game which then distracts me and then I lose my progress.
Now all these ads are personally annoying and some offensive. Lately there is one that pops up about sex postions or something like that.
So lets get to the ads, i dont want to watch an ad about health insurance ( I have my own, and if i didnt i would not be researching them from ads. Or ads about extravagant trips to exotic places, ( I dont want to watch them, Because I wont ever be able to go because I am low income and struggle to buy food. So i dont want to be reminded of that fact.) Or, Products that i cant afford to buy, why do i want to remind myself that i cant have that. And the one that bothers me the most is when it is showing cancer patients and showing something about medication or the trials or the experiencs of going through kemo or radiation treatments ( My mom had cancer, watched her go through both kemo and radiation, she past away after 6 year battle. I defiantly don't want to be reminded.
PCH go back to allowing people to skip ads if they want, or whoever wants to waste there time watching these useless ads by all means.
I just want to enjoy playing to take my mind off of real life and all that comes with it. Just want to play, but now I really dont because for a 60 second game i have to watch five mins of an ad. And honestly when I am forced to watch an ad i want to finish my game i will go to the rest room so i am not watching it anyway.
But now the ads are so long, and there are multiple ads for one game and intrusive to what your playing, it isnt fun anymore. Please just let people enjoy there games, and don't force a person to watch the whole ad, give the option to skip, and stop the extra ads that pop up on the bottom, and in front of the game.
This applies to both web site and app. None of these ads are worth watching, and even thought you need advertisers that's great but don't force it down my throat, give me the option to skip.
I used to to all the sweeps, all the scratch cards and the lotto and all the games, but now i pick a select few because there is not enough time in a day for me to do them all now, not like I use too.

Service
Value
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Thumbnail of user rhondar367
1 review
32 helpful votes
October 31st, 2021

This sweepstakes company had led my father (elderly) for 16 years and he never received a dime or a show after multiple times telling him what days they are showing up with the "Prize Patrol". He even bought multiple products from them just to see if making purchases would help his chances. At this point we are looking to join a class action lawsuit against them.

Thumbnail of user paulm3861
1 review
1 helpful vote
September 11th, 2022

Takes a little bit of time and patience. They only pay out with digital online cards now. I wish they would go back to the option of a physical card in the mail. Like Visa/Mastercard!

Products used:
Amazon deposit

Service
Value
Shipping
Returns
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Thumbnail of user rodicam2
2 reviews
5 helpful votes
February 11th, 2023
Verified purchase

While I understand the goal of the app is have the user click as many adds and confuse the person, STILL I was expecting a degree of ethical conduct but I was wrong! The frustration of being stuck at a level and no matter what I clicked on, nothing worked! Site was frozen! This came in addition to receiving merchandise I did NOT order and being billed for it. My attempts to contact PCH customer service went unanswered! Scam all the way! Deleting this useless app and time to contact BBB about the merchandise I didn't order but I'm charged for!

Tip for consumers:
Beware!

Products used:
None Did not order them! I received items I did not ordered and charged for them!

Service
Thumbnail of user tomr998
1 review
18 helpful votes
February 19th, 2022

Just did all the work to hit the goal of a billion tokens and it turns out nothing at all happens when you achieve it. No congratulations, no additional tokens of appreciation, no small cash prize, no item discount, nothing. So anyone reading this thinking to spend all the time and effort to hit the billion token mark, note that it means nothing to PCH other than the fact that you wasted a lot of time and effort to hit that number.

Thumbnail of user timc1263
1 review
0 helpful votes
October 29th, 2023
• Updated review

Right now I only rate pch a one star rating because of there propaganda BS. To try to get you to purchase somthing before you can get to the part of the site to submit entry to munch product advertising online for those only wanting to play the online sweepstakes and sumitt a entry my guess is there clue of where there heading is Idaho because the clue said the state bird is the color of there uniform wich is Blue unless there misleading and there are other states that have a bird that's the color Blue

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Tim's overall review
November 16th, 2022
• Previous review

Not a very good Buisness in overall always trying to sell you something and I get to many emails from them I have called them recently no to long ago and in the past to not to send me all these emails I could play by calling in my entry over the phone

Tip for consumers:
If your only wanting to play sweepstakes do it over the phone or send in a mail in entry and if you do play online sweepstakes waththat you don't accidentally press on a item submitting a purchase of a item unless you want to purchase that item

Products used:
Shirts collectible model cars you put on your shelf and some other items that I could use for household use

Service
Value
Shipping
Quality
Thumbnail of user judyd763
1 review
4 helpful votes
February 26th, 2023

PCH main objective is getting you to buy cheap merchandise under the disguise of making you a millionaire they even say they Love their customers. I am 70 years old - have ordered from them since my 20's 50 years now. The merchandise is super cheap. I have never won any money and I I don't understand don't know anyone who has ever won a cent. I don't understand how they are legally allowed to take advantage of people especially elderly.

Tip for consumers:
Don't order!!

Products used:
Outside light that broke. A magnifying glass that is cheap.

Service
Value
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Thumbnail of user donnaj811
1 review
2 helpful votes
July 14th, 2021

Publisher clearing House I guess I'm going to apologize to you for all these people I don't understand them they want okay the game's okay if the game's not working just I understand that text somebody let him know but for god sakes are you really saying that PCH is that bad people come on the games are free they're fun it's fun to watch somebody win for me of course I want to win but I enjoy seeing somebody else when I'm not going to get mad at PCH for that because I didn't win it's just so I would like to see more positive reviews than these poor pitiful reviews needless to say I love PCA publisher clearing House I give you five stars and I pray you all have a wonderful day God bless us all

Thumbnail of user vickishaune
1 review
1 helpful vote
October 31st, 2023

I use to have fun playing pch but not anymore. No one ever wins anything anymore and tokens are to hard to get. Bummer bye PCH

Value
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Thumbnail of user dennisd712
1 review
26 helpful votes
July 23rd, 2021

I recall that some years ago, PCH was found to have been dumping literally tons of unopened entries in a New Jersey landfill. This leads me to assume the same is happening today, but since the entries are via the Internet, they are being sent to the great junkyard in the sky. This is nothing more than a scheme to collect dollars from the innumerable ads they show, and to make money by selling good from their various associated vendors.

Thumbnail of user luciaf31
2 reviews
7 helpful votes
January 11th, 2020

I have been playing PCH.com for a few years now and I have NEVER been forced to buy anything, in fact I have never purchased anything from them ever.

I am on PCH every day playing my games for free, entering sweepstakes, searching, lotto, scratchers and I am a elite vip.

Today Jan 1,2020 I got a email from PCH saying congratulations I was a winner. I won $10.00 and to watch for it in the mail.
Thank you PCH.com I was so happy when I spotted the letter in my inbox. I give PCH 5 stars actually 10 if allowed...

Tip for consumers:
If you are serious about winning stick to it and play search and win.

Serious fun playing at pch.com
Thank you

Products used:
No products just GAME PLAY and love it

Service
Value
Shipping
Quality
Thumbnail of user sonnys42
1 review
30 helpful votes
May 6th, 2021

Please do yourself a favor and NEVER order anything from PCH! It is a total scam and rip off! They trick you into thinking you will be the next big winner but it never happens! I have been a customer for 14 long years, filled out all the forms, emails and wasted all my time doing so... you will never win... this is just a gimmick to get your money... all their products are cheap, come form China and are overpriced... STAY AWAY from the PCH Scam Please!

Tip for consumers:
never use PCH it is a rip off

Products used:
household items

Service
Value
Shipping
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Thumbnail of user arifurs1
1 review
1 helpful vote
October 27th, 2022

Miracle PCH Sweepstakes Miracle Milloniear
Maker - Google Searching
PCH Consumers relationship Marketing Bonding Concept Top Concerns.

Tip for consumers:
Anyone legally 18 years and above ⬆️.

Products used:
Shoes, household items, Smart household products National Flags Hallowe’en decorating products flowers seeds trees, Collecting PCs Coins

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Value
Shipping
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Thumbnail of user christiney567
1 review
6 helpful votes
May 25th, 2022

Games have gone to the dump.
Act like they don't want anyone to play free online!
They pull every stunt in the book to help you not finish a game.
They drop targets. They freeze targets like crazy. New thing is this crazy blocking of targets. Seriously bad the past 2 months.
Why advertise free: when obviously not their agenda?
I know how to play. Once upon a time use to be enjoyable
The game is Mahongg Minute

Tip for consumers:
AVOID!!!!!

Products used:
Phone holder
Oven mitt

Thumbnail of user gregg570
1 review
17 helpful votes
July 1st, 2021

Since years being with never won a penny, first year was buying some low quality junk paying at least 4-5 times more than could buy on eBay or 99 Cents Only Stores, than i stop to buy, but still responding to winning offers... very disappointed and tired to get mail every day... no winning at all - will unsubscribe

Tip for consumers:
no wins

Products used:
household junks

Service
Value
Shipping
Quality
Thumbnail of user milob49
1 review
9 helpful votes
March 30th, 2022

Back in the 1970's I used to order record albums (vinyl) from PCH and they were a great deal at the time. Now, as far as the products go that you can order from PCH, it is just about as horrible of a scam as could possibly exist. Cheap, useless products that do not even come close to living up to their description on the PCH website. Much of it just 'made in China junk'. Play their games and sweepstakes. But most definitely stay away from their trashy products.

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Thumbnail of user iracemap2
2 reviews
11 helpful votes
April 1st, 2022

I just found out they have only 2 out of 5 stars. And I know why now! I have entered the sweepstakes daily for 5 yrs. I won $10. I have ordered a couple times from their merchandise but it is a ripped off. I returned an item once and I did not get a refund. They charge S&H onto of ur purchase and there is no mention of that. Plus u can find whatever they r listing on the for allot less on the internet. So don't bother. Buy scratch tickets. At least u have a chance of winning something. With pch it's 1-1000. 000

Tip for consumers:
Do not get into it..it's B.S.

Products used:
Shirt, Flawless hair remover

Service
Value
Shipping
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About the business

Publishers Clearing House (PCH) is direct marketing company which sells magazine subscriptions and merchandise while offering sweepstakes.

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