I tried going legal through the financial ombudsman. They said it was out of their jurisdiction and I should contact 'Trading Standards' They in turn said they had recently created a new department specifically to handle complaints about 'online travel agents' but for the moment, my only recourse was to take Opodo to court. Probably cost me thousands. That's why Opodo do what they do. They work on the fringes of the law knowing that individuals don't have the resources or inclination to take them on. Maybe in 5 or 10 years time they might get their wings clipped, having scammed millions or billions from people like us. Is there a lawyer out there that has been scammed? Surely a Class Action against this company has to be worth considering.