OpenWeb Questions & Answers

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Here’s what consumers have asked with answers from OpenWeb staff and previous consumers.

3 questions answered

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Question:

How easy is it to get a hold of customer service at openweb? How easy is it to get a hold of customer service at openweb?

Answer:

It is next to impossible. Their 'rating' is abysmal...and they practice 'shadow-banning'.

By Michael C. on 7/20/23

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Question:

How does one raise a complaint about the behaviour of one of their employees/ associates How does one raise a complaint about the behaviour of one of their employees/ associates

Answer:

You can email support@spot.im to get in touch with a support rep.

By SpotIM T. over a year old

Question:

Spot.im is redirecting my facebook login for comments @ huff post to itself with a picture of page being viewed & a dead login link blocking comments? Spot.im is redirecting my facebook login for comments @ huff post to itself with a picture of page being viewed & a dead login link blocking comments?

Answer:

Hi Leon, This does not sound like how our product should be behaving and we apologize for any issues caused by this. To get a better idea of the issue you are facing and to assist you on a more direct level, please email our Customer Service team at support@spot.im. One of our representatives will then be able to assist you! Thanks, Spot.IM

By SpotIM T. over a year old

Typical questions asked:

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OpenWeb Questions & Answers

How easy is it to get a hold of customer service at openweb? How easy is it to get a hold of customer service at openweb?

How does one raise a complaint about the behaviour of one of their employees/ associates How does one raise a complaint about the behaviour of one of their employees/ associates

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