OpenSky Questions & Answers

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Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered
21% answered in 1 day
Question:

Can one deposit pay check directly into open sky

Answer:

This question appears to be for the Opensky Credit Card we are not affiliated with.

By OpenSky E.,
Question:

Can i get a email showing i have zero balance on my account. it is for my lender because i am buying a home

Answer:

HI, It looks like you are looking for the Opensky credit card company we are not affiliated.

By OpenSky E.,
Question:

I would like to know if any customers actually receive their items and not just a bogus tracking number and shipping label.

Answer:

Yes customer do receive their items. We have been around for quite a while. Is their a specific item or order that you need assistance with.

By OpenSky E.,
Question:

I need a return slip to mail the two duvet's back to you

Answer:

Please contact us at www.opensky.com/contactus. We do not have a way to issue a return label on this platform. Or you can go to your purchase history on www.opensky.com and select the item you would like to return, there, and generate a return label.

By OpenSky E.,
Question:

What is the return policy?

Answer:

Hi, Our return policy is listed here: https://support.opensky.com/hc/en-us/articles/360039905651-What-is-the-return-policy- Please let us know if we can be of additional assistance.

By OpenSky E.,
Question:

How can they get my debit card info if i did not order from their site? are they connected to other companies?

Answer:

Hi Clifton, Do you need assistance with a specific order or credit card charge. Please provide us with the order number or your email address please for further assistance. Thank you

By OpenSky E.,
Question:

Yt2010421214001716 this is my tracking number for a purchase i've made through walmart an i cant find any information on my package.

Answer:

Hi We are unable to locate any order information with the tracking number provided. Please contact us directly via your walmart order.

By OpenSky E.,
Question:

My account is lockedmy

Answer:

Hi Melanie, If you need assistance with your www.opensky.com account please contact us here: https://www.opensky.com/content/contact-us Thank you

By OpenSky E.,
Question:

Is this card worth keeping past a year? what are the pros? cons?

Answer:

Hi, Thank you for your question. However you have the incorrect company. We have no affiliation to the Opensky Credit Card. Thank you

By OpenSky E.,
Question:

Is your product from china?

Answer:

HI Deborah, All of our merchants are U. S based, some do ship from China, Hope this helps.

By OpenSky E.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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