OpenSky Questions & Answers

Here’s what consumers have asked with answers from OpenSky staff and previous consumers.

260 questions answered

21% answered in 1 day

Question:

Does open sky ship internationally? Does open sky ship internationally?

Answer:

Hi Isaiah! Unfortunately, we do not offer international shipping. Have a great day!

By OpenSky E., over a year old

Question:

I got email stating i have $65.00 credit does that mean i can get $65.00 in items?? I got email stating i have $65.00 credit does that mean i can get $65.00 in items??

Answer:

Hi Lou! You can find information on our credits here- https://www.opensky.com/customer-support?article=2492079. If you need any more information, please email us https://www.opensky.com/content/contact-us. Thanks!

By OpenSky E., over a year old

Question:

I started asking you over a week ago about my supposed credit. that is more than 2 days in my book. i find your emails to be deceptive and misleading I started asking you over a week ago about my supposed credit. that is more than 2 days in my book. i find your emails to be deceptive and misleading

Answer:

Hi Susan! You can find information about our credits here- https://www.opensky.com/customer-support?article=2492079. If you have any specific question, please email our Customer Love team. We hate to hear that you find our emails misleading. Thanks!

By OpenSky E., over a year old

Question:

Do your dresses run true to size ? Do your dresses run true to size ?

Answer:

Hi Patti! It depends on the dress. Most of our clothing items do include a sizing chart. We have received feedback that many items tend to run small. Thanks for the question!

By OpenSky E., over a year old

Question:

I have sent text to comp@ny but no answer i donor k ow how to 3mail you I have sent text to comp@ny but no answer i donor k ow how to 3mail you

Answer:

Hi Donna! You can email us at openskysupport@opensky.com Thanks!

By OpenSky E., over a year old

Question:

Will my return still be accepted if i have bought a watch about 3 months but is still in the original package and not used?? Will my return still be accepted if i have bought a watch about 3 months but is still in the original package and not used??

Answer:

Hi Rekha! Unfortunately, our return policy is 14 days after delivery. Sorry for any inconvenience.

By OpenSky E., over a year old

Question:

Is there a way i can talk to an actual human being for customer service help? i was charged for an order that did not go through/get ordered.

Answer:

HI Layla! Sorry to hear about the issue you are facing. We do not offer phone support. Please contact our Customer Love team. They would be happy to help you. https://www.opensky.com/content/contact-us Thanks!

By OpenSky E., over a year old

Question:

Do you delivery to the usa? Do you delivery to the usa?

Answer:

Hi Marcela! Yes, we only ship to the USA. Thanks!

By OpenSky E., over a year old

Question:

Hello was wondering if your items ship to canada, since it said "states" in the checkout?! Hello was wondering if your items ship to canada, since it said "states" in the checkout?!

Answer:

Hi Mirkomil! Unfortunately, we only ship to the US. Sorry! Thanks for your interest in OpenSky.

By OpenSky E., over a year old

Question:

Hello if i order today when will i receive my product Hello if i order today when will i receive my product

Answer:

Hi Domonique! Our product usually ships in 4 business days and should be delivered in 10 business days. Thanks!

By OpenSky E., over a year old

1...5678910...28

Next

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Have a question about
OpenSky?