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OpenSky Questions & Answers
Here's what consumers have asked with answers from OpenSky staff and previous consumers.
247 questions answered
21% answered in 1 day
265 questions sorted by: recent | popular | fewest answers
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If you need assistance with an order we can be contacted at www.opensky.com/contact us. We are unable to see any specifics here.

By OpenSky E., OpenSky Representative
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BETTER DISPUTE ASAP.  There seems to be a bad reputation of no response and no refunding

By Wendy M.
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HI Mary! Thank you for your order. When your say your bill, are you referring to the invoice? If you placed the order via Facebook, we offer special discounts that do not reflect on your invoice. We request that you look at your card statement. That should reflect the price of $24.99 each. If not, please let us know. Thanks!

By OpenSky E., OpenSky Representative
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Hi Leola! Typically customized items do take longer to ship. If you need any assistance, please email our Customer Love team directly @ openskysupport@opensky.com. We will be happy to help. Thanks!

By OpenSky E., OpenSky Representative
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HI Dan! You can find complete information about our credits at this link- https://www.opensky.com/customer-support?topic=961315 Thanks!

By OpenSky E., OpenSky Representative
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HI Cathy! Please email our Customer Love team @ openskysupport@opensky.com. Please include your order number. We will be happy to resolve your issue. Thanks!

By OpenSky E., OpenSky Representative
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Hi Julie! No, it is not like that. It is more of a credit amount towards items that are on sale. You can find complete information on our credits here- https://www.opensky.com/customer-support?article=2492079 Thanks!

By OpenSky E., OpenSky Representative
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Hi Michele! We are sorry to learn that your item is delayed. What is your order number? We will be happy to look into this. Thanks!

By OpenSky E., OpenSky Representative
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Hi Valerie! We are an online marketplace. Good luck with your feast! Thanks!

By OpenSky E., OpenSky Representative
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Hi Keith! We are an online marketplace, we do not offer cards. Thanks!

By OpenSky E., OpenSky Representative
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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