OpenSky FAQ | Sitejabber

Question:

I purchased two smartfit 4.0 bluetooth sleep & health monitoring watches. they arrived oct 10,2015, but i find that the app required to operate them is not compatible with our cell phones. how do i go about returning them for a refund? I purchased two smartfit 4.0 bluetooth sleep & health monitoring watches. they arrived oct 10,2015, but i find that the app required to operate them is not compatible with our cell phones. how do i go about returning them for a refund?

Answer:

Hi Thomas! I'm sorry to hear the watches you ordered are not compatible with your phone. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do out best to help you out with this.

By OpenSky E., over a year old

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Question:

My credit card has as charge of 54.13 dated 9/18. never heard of opensky. want my money back. My credit card has as charge of 54.13 dated 9/18. never heard of opensky. want my money back.

Answer:

Hi Joan! Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you with this. It is unclear what may have led to this charge at present, but we will certainly be able to work with you to resolve the matter.

By OpenSky E., over a year old

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Question:

I tried to order a necklace many times and cannot get past the log in. i try to log in through facebook. i log in through facebook and open sky tells me that i need to create a password. when i do that, it says that they already have an email account by that name. it will not allow me to log in with my original email and password. meanwhile, i lost the discount. i finally gave up and decided to unsubscribe. i couldn't believe that in order to unsubscribe, i had to log in. if i could log in, i wouldn't have to unsubscribe. how do you unsubscribe when opensky will not allow you to log in? I tried to order a necklace many times and cannot get past the log in. i try to log in through facebook. i log in through facebook and open sky tells me that i need to create a password. when i do that, it says that they already have an email account by that name. it will not allow me to log in with my original email and password. meanwhile, i lost the discount. i finally gave up and decided to unsubscribe. i couldn't believe that in order to unsubscribe, i had to log in. if i could log in, i wouldn't have to unsubscribe. how do you unsubscribe when opensky will not allow you to log in?

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

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Question:

I purchased an ipad stand for 48.51 on april 25,2015 and still have not received the product. doris esposito I purchased an ipad stand for 48.51 on april 25,2015 and still have not received the product. doris esposito

Answer:

Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you

By OpenSky E., over a year old

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Question:

When i came to the site yesterday, i got a pop-up message that said i was the recipient of $75.00 in credit. does this mean i would get free merchandise up to $75? just wondering how this works. When i came to the site yesterday, i got a pop-up message that said i was the recipient of $75.00 in credit. does this mean i would get free merchandise up to $75? just wondering how this works.

Answer:

HI! OpenSky is a marketplace with thousands of merchants. Most of our merchants allow our shoppers to use OpenSky Credits to receive discounts on eligible products. If the product you are interested in allows credits the product price will be listed in red and will be automatically applied. No need for you to enter a coupon code. If the product price is listed in black most likely it does not accept credits. However that merchant may have its own storewide discount or promotion going on. The only way to know for sure is to click on the product and all discount and promotions will be listed on the side of the listing. Thank you for shopping OpenSky! Happy Shopping...

By OpenSky E., over a year old

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Question:

Can one deposit pay check directly into open sky Can one deposit pay check directly into open sky

Answer:

This question appears to be for the Opensky Credit Card we are not affiliated with.

By OpenSky E., over a year old

Question:

Can i get a email showing i have zero balance on my account. it is for my lender because i am buying a home Can i get a email showing i have zero balance on my account. it is for my lender because i am buying a home

Answer:

HI, It looks like you are looking for the Opensky credit card company we are not affiliated.

By OpenSky E., over a year old

Question:

I would like to know if any customers actually receive their items and not just a bogus tracking number and shipping label. I would like to know if any customers actually receive their items and not just a bogus tracking number and shipping label.

Answer:

Yes customer do receive their items. We have been around for quite a while. Is their a specific item or order that you need assistance with.

By OpenSky E., over a year old

Question:

I need a return slip to mail the two duvet's back to you I need a return slip to mail the two duvet's back to you

Answer:

Please contact us at www.opensky.com/contactus. We do not have a way to issue a return label on this platform. Or you can go to your purchase history on www.opensky.com and select the item you would like to return, there, and generate a return label.

By OpenSky E., over a year old

Question:

What is the return policy? What is the return policy?

Answer:

Hi, Our return policy is listed here: https://support.opensky.com/hc/en-us/articles/360039905651-What-is-the-return-policy- Please let us know if we can be of additional assistance.

By OpenSky E., over a year old

OpenSky Questions & Answers

My credit card has as charge of 54.13 dated 9/18. never heard of opensky. want my money back. My credit card has as charge of 54.13 dated 9/18. never heard of opensky. want my money back.

I purchased an ipad stand for 48.51 on april 25,2015 and still have not received the product. doris esposito I purchased an ipad stand for 48.51 on april 25,2015 and still have not received the product. doris esposito

Can one deposit pay check directly into open sky Can one deposit pay check directly into open sky

Can i get a email showing i have zero balance on my account. it is for my lender because i am buying a home Can i get a email showing i have zero balance on my account. it is for my lender because i am buying a home

I would like to know if any customers actually receive their items and not just a bogus tracking number and shipping label. I would like to know if any customers actually receive their items and not just a bogus tracking number and shipping label.

I need a return slip to mail the two duvet's back to you I need a return slip to mail the two duvet's back to you

What is the return policy? What is the return policy?

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