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OpenSky Questions & Answers
Here's what consumers have asked with answers from OpenSky staff and previous consumers.
252 questions answered
21% answered in 1 day
270 questions sorted by: recent | popular | fewest answers
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If they have a card , don't get it! I returned both my items $100 worth even though. I won't get a refund , they were of no use to me , very poor quality , the zipper on the one broke the 1st time I used it

By Joohi C.
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Hi Laura! This review site is not intended as a means to get assistance directly from OpenSky, but we do make sure to point those in need of assistance in the right direction. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to help you out. You can also email us from https://www.opensky.com/content/contact-us if you would prefer.

By OpenSky E., OpenSky Representative
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Hi Phyllis! Please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you. If you would prefer, you can also send us an email at any time from https://www.opensky.com/content/contact-us.

By OpenSky E., OpenSky Representative
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Hi Marilyn! Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to assist you with this. You can also send us an email from https://www.opensky.com/content/contact-us if you prefer. We will have to look into the status of your shipment specifically, and may need to get in touch with the merchant for an update. We apologize for the difficulties.

By OpenSky E., OpenSky Representative
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Hi Jayne! This is definitely not a "scam", and there is no need to contact your payment provider. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to look into what is going on with this shipment. If you would prefer, you can also send us an email at any time from https://www.opensky.com/content/contact-us.

By OpenSky E., OpenSky Representative
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Hi there! Like any marketplace, we would not purposefully allow dishonest merchants to sell on our site. When we do encounter an issue, we research and resolve that issue as quickly as possible. Please provide specific examples of these "con artist merchants" and we will be happy to look into them. Thank you!

By OpenSky E., OpenSky Representative
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