Here’s what consumers have asked with answers from OpenSky staff and previous consumers.
Call 844-707-7779. It is a real working number and someone actually answers. I just got a refund for an item I have been dealing with since April. Good Luck. Just make sure you have all your info ahead of time and don't let them confuse you.
I've ordered numerous times from OS, with little incident. The 1 problem I did have (an item was substituted) they handled quickly & satisfactorily. I haven't ordered since last November & a lot of the negative reviews are quite recent. You have to contact them via email first, and if the problem can't be resolved, they'll give you a # to call~that's how they did it with me.
Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you
Hi Tema! OpenSky is a marketplace with thousands of merchants, and many of them accept these Credits/Discount Dollars on eligible products. You can learn more about how our credits work on the following page of our FAQ: https://www.opensky.com/customer-support?article=1467242. If you have any other questions, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to help clear up any loose ends. We apologize for the confusion.
Looks like we sent you a return label on 8/12/15. Please don't hesitate to contact us at 844707-7779 if you need additional assistance.
RUN... RUN FAST & FAR AWAY FROM THIS COMPANY, unless you don't mind waiting a minimum of 30-45 days for your order, don't care if you have little to no customer service, don't mind PAYING a restock fee even if your order was screwed up. Opensky is a middleman. Most of, if not all, The merchandise comes from China. The EARNED their one-star rating by shoddy practices. They've even resorted to posting fake 5-star ratings! So stupid that they posted EXACT comments.
Hi Laura! This review site is not intended as a means to get assistance directly from OpenSky, but we do make sure to point those in need of assistance in the right direction. Please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will do our best to help you out. You can also email us from https://www.opensky.com/content/contact-us if you would prefer.
Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you