Here’s what consumers have asked with answers from OpenSky staff and previous consumers.
Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you
I've ordered numerous times from OS, with little incident. The 1 problem I did have (an item was substituted) they handled quickly & satisfactorily. I haven't ordered since last November & a lot of the negative reviews are quite recent. You have to contact them via email first, and if the problem can't be resolved, they'll give you a # to call~that's how they did it with me.
HI Greg, OpenSky is a platform with many merchants. A lot of our merchants have had great success on our site. We recently made some changes that our protecting our customers and merchants. Please contact us for additional information at 1-844-707-7779 M-F 9AM-5PM EST.
Please let us know if this issue has been resolved give us a call at 844-707-7779. Thank you
Looks like we sent you a return label on 8/12/15. Please don't hesitate to contact us at 844707-7779 if you need additional assistance.
Hi Nancy! We are sorry to hear that you have not received any recent updates on the shipment of your order. Please call our Customer Love team directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to assist you further. You can send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Hi Jean! OpenSky is a marketplace with thousands of merchants, and many of them accept Credits/Discount Dollars on eligible products. If the product you love takes these, the price will be adjusted automatically, so you may have purchased a product from a merchant who does not accept credits. In any event, please call us directly at (844)707-7779 between 9 AM and 5 PM ET, Monday through Friday, and we will be happy to look into your purchase specifically.