Developed in part with a grant from
the National Science Foundation
Why is the price of an item different in the cart than in the ad?
asked by Susan L. on 8/18/16
29 Answers
Hi Susan! We would need to look into what you are seeing specifically to explain the price difference you are seeing, but there are a few possibilities. First of all, we offer discount promotions just about every day and, depending on where you are viewing the product, the applicable discount may not be factored into the price. Also, shipping and handling charges, as well as tax (if applicable) will be added to your order during the checkout process. In any event, please feel free to call our Customer Love team directly at (844)707-7779 between 9 AM and 9 PM ET, any day of the week, and we will be happy to assist you with this further. You can also send us an email from https://www.opensky.com/content/contact-us if you would prefer.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I had to get my credit card company involved to get my money back for a defective item. Do not deal with these people.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
I can't emphasize more: DO NOT ORDER FROM OPEN SKY. It's not worth the hassle. I never received a refund of the $ spent on a worthless top. I'd rather donate the $20 then ever deal with them again. RUN, don't walk...
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
Sorry, I have no idea but these guys are scum bags!
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
Debbie is exactly right. There's no rhyme, nor reason to anything they do. **BE WARNED** many of their items are marked final sale. They'll deny you a return even if the product is defective.
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
Open sky is a total NO. DO NOT use them. They send wrong product. With 2 e mails promised a credit back I received the wrong product, NO credit to date. I had to contact credit card co that is working on it. They are a total scam!!!!!!
Helpful answer 2
Votes
Thanks for voting!
Not as helpful
This truly makes me sick. The facts are the facts. Look at all of the unhappy people who have responded. The fact that someone from Opensky has the balls to say they have a 'customer love' phone number for you is totally sick. Their is NOTHING good about this company. The prices change all of the time, they bait you with 'credits', then the price goes insane. Nothing legitimate about this company at all. If you buy from them after reading all of these responses....you're on your own!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Because it's classic bait & switch. DO NOT ENGAGE! There are so many negative reviews from those of us who went before you...please believe them. Spare yourself the aggravation and look for the same item on ebay or Amazon.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Susan, as you can see from my long review and others. This site is a total scam and NOBODY should be buying anything from this site. They are not trustworthy and from my personal experience the quality of goods you receive are not as disscibed in their post. Buyers beware is all I can say!
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
My experience with them has not been good... I would stay clear of this site.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Im not sure why but opensky will make up something to justify: had to use another vendor, account credit, vendors changed their pricing vs older quote. Whatever the excuse, it's not right.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Because Open Sky is infamous for the tactic of "bait and switch." I would highly recommend another site, or shopping with the seller directly.
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
Can you give an example?
Helpful answer 1
Vote
Thanks for voting!
Not as helpful
DO NOT DEAL WITH OPEN SKY EVER!!! Go to reliable sources: Amazon, Overstock, Brad's Deals. I went through an absolute nightmare. The vendors OpenSky uses are the worst!!!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Do not, absolutely DO NOT deal with these people, I don't know why they are allowed to stay in business. The whole thing is a scam!!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Run from this company, they change it up to meet themselves. Don't stand by there products at all.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Baloney. The price listed (minus tax & shipping) should be the price listed on the website. I stopped purchasing from them after my ONE negative experience with them.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
This very question is one I have as well. The email usually says you have a $10.00 discount, but then that discount doesn't show up in your final total. You must spend at least a certain amount of money to get the ten. I have given up on looking at this company. I finally received a refund, but it took awhile.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I think they are gotcha prices. Make sure you will be satisfied! If you are not satisfied with the item & return it you will not get back the total money you. They charge multiple fees! I paid $20 for an item & only $3.49. I will never deal with them again!! Hope this helps? Jean
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Sorry but I have no idea. Personally, I wouldn't trust them or their answers, but who knows?
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I had the same issue as well. Again, do not buy anything from this company.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Don't deal with them. Everything about the site is fishy!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Have no idea .
But I don't deal wit these guys anymore . Product was defective but couldn't return
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
I have no idea, other than they are scaming people. There was no price difference from ad to cart for me, but what I received was 1 pair if earrings instead of two. I also ordered 10mm & received 8mm stones. All I can say is do NOT deal with Open Sky!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
The price is different because Opensky will try to steal from you every chance they get. They are a dishonest, lying, POS joke of a company, who will sell you broken items, or items you didn't order, then refuse return. Oh, but they are great at sending you apology responses to your comments, just so it looks good to the next poor sucker who has never dealt with this fraudulent outfit.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
The price was no different from ad to cart, in my case
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
No idea. I no longer use this site.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
To trick you.
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
It's pretty obvious....the item you order, is NOT the item you get!
Helpful answer 0
Votes
Thanks for voting!
Not as helpful
Add your answer
×
Have a question about
OpenSky?
Post Review