OpenSky has a rating of 1.95 stars from 2,300 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OpenSky most frequently mention customer service, credit card, and tracking number problems. OpenSky ranks 703rd among Marketplace sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Purchased the Chloé Atelier Des Fleurs perfume and the shipping took a few weeks, but the product arrived well packaged & intact. Very happy with my purchase.
Made a purchase and two weeks later, went to check the order status since it was taking so long to arrive. It said it had been canceled even though I'd never canceled the order... and I was already charged for it. I reached out to *******@opensky.com, followed up a week later, and zero response. Never got my money back, either.
Made a purchase and two weeks later, went to check the order status since it was taking so long to arrive. It said it had been canceled even though I'd never canceled the order... and I was already charged for it. I reached out to *******@opensky.com, followed up a week later, and zero response. Never got my money back, either.
Opensky avoid website sucks.customer service sucks if you live in nevada sucks even more. Never used left cc at home in a drawer found out months after the fact that a fraudulent charge from an unauthorized user was placed on the card opensky never informed me that i had an a charge they just waited until it accrued and informed then through email that I had a late fee argh! Completely avoid this $#*!show of A COMPANY!
There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.
Sorry for the confusion,
Kevin M
Customer Operations Manager
When I tracked my order, I found it delivered to Lake Worth, FL but I live in St Petersburg, FL. Not happy
Hi Marcela! We are sorry to hear that your package was misdelivered. Please email us https://www.opensky.com/content/contact-us. We will be happy to assist you.
These unusual earrings seem well made. They are a bit heavy, but i plan on using them for evening anyway. They are certainly worth the money.
Took funds out of my account and cannot use it!
Horrible card! My employer sucks! MHPWQ.org!
There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.
Sorry for the confusion,
Kevin M
Customer Operations Manager
Was on vacation in Florida and signed up for a deal, so I am an idiot.5 weeks later on the day I got home was charged 90 dollars plus late fee plus penalties. I don't understand. The card not even activated. Buyer beware con artist at opensky.I called and was told we don't need your business and then she said thanks for wasting my time
Tip for consumers:
Very rude customer service.
Products used:
None .My morals won't let me do business with a company like this
Hello Clarence P,
There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.
Sorry for the confusion,
Kevin Mickiewicz
Customer Operations Manage
Still missing 1 shirt that was ordered the same time as my other products. Wondering where it is, or did it get lost.
Hi Elaine! We are sorry to hear about the problem you are facing. It is normal for items to ship separately, but we would be happy to look into it for you. Please contact us at https://www.opensky.com/content/contact-us with your order information.
So I put a $1000 on a secure OpenSky card. For one it took half a month to come. Second it only allowed me to make 4 deposits a month when it made over $3000 worth of transactions in one month which I paid off each time on time. Then they started taking my money from my bank account and holding and restricting me from have access to my funds until after close to 2 weeks of waiting. If you want to gamble with this horrible low budget company go head but I will not recommend anyone to waste their time dealing with OpenSky. I cancelled my account with them and will wait to get my funds back in the mail. I warn y'all OpenSky is not worth it!
Hello Lloyd J.,
There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.
Sorry for the confusion,
Kevin Mickiewicz
Customer Operations Manage
My order from over 3 weeks ago was theoretically shipped in a timely manner, but I have yet to receive my order. I've REPEATEDLY contacted OpenSky via their "contact us" link and via their "reply to" e-mail, only to be ignored, NO RESPONSE. I get at least one e-mail a day offering "great deals" which is very annoying and I have absolutely no desire to do business with them again.
Hi Theresa, B
Thank you for taking the time to leave a review. We will be reaching out to you to help get this resolved.
The order says "blue" and I received a white lamp with a brown base. I only ordered for the blue color, which is rare and discontinued and therefore warranted the 25 dollar price tag. Open Sky's dealer sent me a brown lamp I could have ordered from Ikea for 10 dollars. I paid 35 dollars including shipping. This is wrong, and their credibility as a company should suffer.
I received my shorts and love them. Still have not received the leggings I ordered but I have been advised that they are on the way.
Hi Adrienne, Thank you for taking the time to leave a review. Your feedback is appreciated.
Have purchased some things... some were excellent and some I threw out. Sizes don't always match up nor does color. Basically cheap products.
Hi Suzi! Thank you for taking the time to review us! Please contact us at https://www.opensky.com/content/contact-us with your order information, if you need any assistance.
Opensky will tell you that you don't need a bank account. That is a lie. You do to make payments. They won't take the same card I used to deposit the money on it.
Products used:
this is a credit card company
There seems to be some confusion on the consumers part. We are www.opensky.com, not www.openskycc.com. We are a retail site that sells products to consumers, much like Amazon.com or Walmart.com. We have no connection to the OpenSky Credit Card. It is just an unfortunate(for us) coincidence. The OpenSky credit Card support can be reached at 1-800-859-6412.
I like the variety of things offered on OpenSky, unfortunately, I have yet to receive anything that is as nice as it looks or have proper fit or have any whiff of quality, especially considering the exaggerated prices. First order went into the dumpster, this one is being fully returned. Won't be wasting my time with this site again.
Hi Alida! We are sorry to hear about the problems you are experiencing. Please feel free to contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to help you with your concerns.
Purchased the Chloé Atelier Des Fleurs perfume and the shipping took a few weeks, but the product arrived well packaged & intact. Very happy with my purchase.
Products used:
Perfume
I'm disappointed with the bracelet I purchased. The color certainly isn't gold. This is a birthday present for my wife and I'm hesitant to give it to her. In looking at the details of the bracelet write up it states not gold, but gold filled (whatever that is). This is different from the main description which simply states gold.
Hi Harry! We are sorry to hear about the problem you are facing. Please contact us at https://www.opensky.com/content/contact-us with your order information. We will be happy to assist you!
The bracelets are beautiful but huge fall right off my wrist huge
I needed SMALL OR MEDIUM
NOT LARGE!
Hi Sharon! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I ordered a pair of ankle boots. They not only don't look like the picture they are so poorly made! No tag for size or material. Not stamp as shown in pictures. I will not order anything else from this site again!
We are sorry to hear that your item was not as pictured,. Please look out for a private message from us.
Overall, I was pleased with my purchases but would use caution when buying shoes as the size 10 was too small.
Hi Carmen! Thank you for taking the time to review us! If we can be of any assistance, please contact us at https://www.opensky.com/content/contact-us. Thank you!
I'm an infrequent OpenSky shopper, but so far, I've had great shopping experiences. Items arrive super fast and are well packaged and in good condition. I have no major concerns or worries when buying from OpenSky. Once you start to accumulate rewards, it becomes complicated about how they apply and when you can actually use them. I understand these are incentives to buy more, so I keep this in mind and don't actually believe I have $75 in reward money to spend.
I placed two substantial orders 2+ weeks ago. Opensky claims my orders are complete in one area of their site but shipped in another. Opensky says I should receive by July 13th, 4 days ago. The Fed ex tracking numbers say it's pending. Shipment information received, but shipment not yet received. There is no phone number. I have messages "customer support" 3 times this week. No response. Is this a scam?
Thank you for taking the time to leave a review. Please check your private messages, we want to do all we can to help get this resolved.
Beautiful opal look earrings but post is too thick and is painful to put in. They are also a bit heavy. Don't know what to do with them now.
Hi Irene! We are sorry to hear that the earrings will not work for you. Please email us https://www.opensky.com/content/contact-us. We will be happy to assist you.
Merchandise is low quality. No return shipping address; difficult to follow return instructions, and then buyer is stalled until it is past their 14-day return policy, at which point they refuse the return. An item, which was "no longer available," was cancelled by them without notifying buyer. Worst buying experience I have ever had. I actually rate them as zero!
Hi Kristine. We hate to learn that you have had a bad experience with us. Please feel free to DM us your order information. We will be happy to see how we can make this a better situation for you. Thank you.
I have been ordering products(mostly jewelry) now for over six months. Some products are slow arriving, but never longer than 5 weeks(depends a lot on the seller of the product). The products ordered are solid and beautiful and affordable. Been very satisfied so far with everything, except slow delivery dates. Some right on time and then some are slow to get here. Will continue to use OpenSky's products as long as they stay quality items.
Had my card stolen, ran up charges and could not get anyone to answer. The phone was on hold for well over an hour multiple multiple times. They turned it in on my credit report as no paid. Still to this day not gotten a hold of anyone to actually help me
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Hello T.B.
I am sorry you did not receive the assistance you were looking for. I have searched out database for an order matching the name provided by this site and am not coming up with anything. If you could please provide an order number, someone will reach out to you.
Kevin M
Customer Operations Manager