• OLX

OLX

Overview

OLX has a rating of 1.66 stars from 85 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about OLX most frequently mention customer service problems. OLX ranks 212th among Classifieds sites.

  • Service
    22
  • Value
    21
  • Shipping
    17
  • Returns
    15
  • Quality
    18

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
8
See all photos
How would you rate OLX?
Top Positive Review

“Is it good or bad?”

Asjad A.
7/22/23

Olx is very good platform to second hunt things.I took it a second hand water fountain which is very good thats why I am given 5 star rating.

Top Critical Review

“Really Disappointed By Website”

MJ S.
1/23/24

Please Hire An SQA to identify bugs I'm so fed up using this website The filters on the website are so so so pathetic Like how is the developer & manager? Such a Disappointment!

Reviews (85)

Rating

Timeframe

Other

Thumbnail of user m.jutt59
1 review
0 helpful votes
January 23rd, 2024

Please Hire An SQA to identify bugs I'm so fed up using this website The filters on the website are so so so pathetic Like how is the developer & manager? Such a Disappointment!

Thumbnail of user drsvenkatesan
1 review
0 helpful votes
August 21st, 2023
Verified purchase

Olx requires ad packages but often rejects ads with incorrect descriptions. Emailing support results in bounced messages due to spam filters. The last option was to call their special number, which I tried. However, it is a paid call, and it takes at least 3 minutes to connect to an executive. After listening to their lengthy IVR lecture, the executive asks permission to put the call on hold to consult with their superior. They then come back at the 10th minute. Until then, you have to listen to all their ads for your own money. It is simple exploitation of the caller's time and money. I think we can not do anything about such exploitation in India. The irony is that the executive says he can not help in resolving the issue as we post under the wrong category. When I asked him to justify his statement taking the example of one of the rejected ads posted by me, he has very diplomatic justifications. I could tell that he didn't understand the item I was trying to post. He said he would arrange a call back with seniors and left us. The executives talked slowly, wasting time and causing frustration due to high call charges, before dropping the calls.
In my opinion, this platform is a scam that takes money from sellers for ad packages but only runs a limited number of ads due to hosting limitations. I recommend avoiding their ad packs and posting for free instead. I personally wasted INR 4000 on them.

Service
Value
Quality
Thumbnail of user jay293770
1 review
0 helpful votes
March 9th, 2024

Mene 18 December 2023 Ko Rs ******* Ka OLX Mese Real Estate Catagory Me Package Liya Tha aaj 9 March 2024 Hogaya Abhi tak Package Active Nahi Kiya Kariban Costumer Care Me Roj Akbar Call Karta hu Roj Kehte He 24 Hourse Me Sell Team Me Se Call Aayega Abhi Tak Call Nahi Aaya 82 Day Aaj Huva 100 Jyada Bar Call Kiya Na Refund Dete He Na Package Active Karte he / Metro Estate Broker Bhavnagar City Gujrat

Tip for consumers:
Mene 18 December 2023 Ko Rs 12500 Ka OLX Mese Real Estate Catagory Me Package Liya Tha aaj 9 March 2024 Hogaya Abhi tak Package Active Nahi Kiya Kariban Costumer Care Me Roj Akbar Call Karta hu Roj Kehte He 24 Hourse Me Sell Team Me Se Call Aayega Abhi Tak Call Nahi Aaya 82 Day Aaj Huva 100 Jyada Bar Call Kiya Na Refund Dete He Na Package Active Karte he / Metro Estate Broker Bhavnagar City Gujrat

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Thumbnail of user nunol7
1 review
1 helpful vote
April 8th, 2022

Terrible customer service and send emails with discount but ten are not applied.

In the end they charge the whole price without discount. Simply disgusting

Service
Value
Quality
Thumbnail of user parmal
1 review
0 helpful votes
February 8th, 2022

Don't ever buy or sell anything from OLX. Ur life will become hell. Half of the person are fraud and will try to make uh fool. I and my family have a very bad experience. I request all the never go for it

Thumbnail of user chhandraanir
1 review
0 helpful votes
August 26th, 2022

Inspection not done nor any one called. After the time slot when I called they kept my phone on hold and said engineer met with an accident. Customer care staffs are very incomponent to make me convinced. Very poor & bad experience.

Thumbnail of user dab26
1 review
0 helpful votes
July 21st, 2021

Literally a Haven for scammers, 8 year olds and literally the mods abuse their Powers and are corrupt, I mean like you can't even post a photo that's not from real life because they'll take it down so if you basically are selling something that's packed in already you can't sell it you need to take it out and take a photo for it otherwise they'll say no ig

Goodluck with selling anything on that website because they deleted my account very quickly

Tip for consumers:
stay away from this piece of $#*! website you're better off using anything other

Products used:
None

Service
Value
Shipping
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Thumbnail of user anuragt9
1 review
0 helpful votes
May 15th, 2022

OLX allows anyone to become a seller or buyer and most people who will contact you are frauds and trying to fool you into parting with your money. DO NOT TRUST ANYONE ON THIS SITE - IT IS FULL OF FRAUDSTERS!

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Thumbnail of user asjadaliawan100
1 review
0 helpful votes
July 22nd, 2023

Olx is very good platform to second hunt things.I took it a second hand water fountain which is very good thats why I am given 5 star rating.

Products used:
Furniture

Service
Value
Shipping
Returns
Quality
Thumbnail of user gmrealestate2022
7 reviews
2 helpful votes
September 11th, 2022

Fraud OLX Don't buy packages then your will feel. This is auto selling website there is no proper support team. This is one time setup website pllease don't purchase any paid ad. It is totally cheating website.

Thumbnail of user praj
1 review
0 helpful votes
February 15th, 2023

Olx is full of brokers, very few posts from owners.
Hope olx will improve in the coming decade.
Once you kick off brokers, you will improve

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Returns
Quality
Thumbnail of user konradc
1 review
0 helpful votes
January 27th, 2021

This is the best site to buy everything from local sellers. If you need something fast and good, just buy it there ;)

Products used:
Games, agd, rtv, books, boots

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Value
Shipping
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Thumbnail of user waleedn2
1 review
1 helpful vote
March 11th, 2021

Please, do not sell or buy anything from this website. Most of the sellers are total scams and they do not accept the responsibility if a certain package is not as promissed. It is not only a one-time experience. I am talking about two times. OMG. Guys, please trust me on this. If you are a person who can not judge a product till you use it properly, just don't buy it from here. Better to buy it from the market even if it is a bit expensive.

Tip for consumers:
Please, close the website so that people are saved from the scams.

Products used:
Piano and Mobile Phone.

Service
Value
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Thumbnail of user tarandeeps
1 review
0 helpful votes
September 13th, 2022

Olx autos they need good management if they want to survive in this competition No commitments I transfered money to their account after finalising the deal now they are not giving the car using my hard earned money from last one week some staff members are very shrud they even not pick the calls

Service
Value
Shipping
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Thumbnail of user umeshv7
1 review
0 helpful votes
May 19th, 2022

Never buy a car from authorised dealer of OLX. I purchase one car from paschim Vihar, delhi, dealer named Hemant. He treats customers so badly and delivers car in such a manner that no one will prefer to buy from him. And cheats customers. And moreover when I complaint, no action was being taken by OLX customer service team.

Thumbnail of user ayazm5
1 review
0 helpful votes
April 5th, 2022

Fraud website the owners are frauds as well.
Olx is a Joke I posted two adds for Jobs to hire people. After I posted the add I received a call from the OLX customer service. They advised me to get a paid add. I gave them my address to come get the funds. I paid them and they lock my IP address out. Now I can't get my add as well. It's Fraud site the owners are fraud and the website is a Joke. Government should take this site down. I will send a complaint to the PM portal so they should stop the fraud app and arrest the owners. Three words come in my mind Scum Fraud and worthless. No one should ever work with them.

Thumbnail of user ajayy306
1 review
0 helpful votes
July 30th, 2023

Olx has done fraud do not pay olx
Olx has done fraud to me so plz do not make any payment against OLX. Be careful with your money.

Service
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Thumbnail of user hazemg2
1 review
0 helpful votes
June 9th, 2022

They require meto verify your phone number for each item that i want to sell and not only that, the website tells you me that the phone number is already in use when I put in the same phone number that I used to sell other items using the same account. They apparently require a new phone number for every item?!

Service
Thumbnail of user muhammadnaveeda
3 reviews
0 helpful votes
September 8th, 2021

It is a very good website, where you can buy almost all kind of used products. Only used products are available here. If you are thinking of budget friendly shopping it is the place for you.

Thumbnail of user mikem2412
1 review
1 helpful vote
December 8th, 2020

Hello

I post many products on Olx and I bought advertising to but the thing is I gain many phone checks and many many views but no one call me that is so strange I have on an add 760 views and 52 people that watch my phone bun no one called me so somebody please tell me what is this? I checked if my phone number is ok and it is correct! So is this fake views and phone checks because I think OLX just got so expensive and no results for at least 6-12 months. :(

Thumbnail of user markp1445
1 review
0 helpful votes
January 27th, 2021

Olx is $#*! useless and will soon fall. How do you even get a number of a person that is selling something

Service
Value
Shipping
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Thumbnail of user kaelab4
1 review
0 helpful votes
March 16th, 2022

I was brought on the team to work as an editor for the text and then was switched to become a seller. Was completely scammed and I never got my money. Do not trust this company ever!

Service
Value
Shipping
Thumbnail of user cristinac204
1 review
0 helpful votes
March 15th, 2022

The worst website for selling, buying and renting. Do not trust it and especially do not pay for adding ads. The payment is for nothing, the possible customers will not see the add easier...

There is a lot of phising activity on the site and the site is cloned.

Also, I posted an ad as an owner, I actually wanted to rent my studio apartment and they deleted my ad from the website without giving any reason and without a proper investigation. After several emails and a week, they only reactivated my ad after I sent them proof of ownership...

In short, stay away from this website. There are other websites you can use instead like: Publi24, Homzz, Imobiliare.ro, and others.

Tip for consumers:
Use other similar websites. There is no value for money here

Products used:
Ads

Service
Value
Shipping
Returns
Quality
Thumbnail of user kyler202
1 review
1 helpful vote
May 24th, 2020

I spent the good part of 3 hours this morning uploading many ads.
I informed a gentleman named Feddi Owen(a potential buyer) that the price of a certain item had changed.
To which he got really upset and said he would report me for fraud.
Every AD has now been removed from OLX 6 hours later.
Would they like me to go and repost everything or create a new account, stuff them.
I find this pathetic and have since deleted my account and will make sure all i know do so also as i and we are not wasting our time anymore with this bunch.

Thumbnail of user tanushreeg1
1 review
0 helpful votes
August 10th, 2021

This is to inform you that, I have placed an ad for selling a furniture in OLX for which one lady contacted me through WhatsApp message and said she liked it but due to the distance she will not be able to pick up instead she will arrange for olx delivery and would pay me in advance to book it. She shared a link that was showing I will be receiving the full amount from her in my account and as if she had made the full payment for the purchase. When I clicked on that it asked for the OTP I received on my mobile and after that my money from the bank account got debited. When I called up the bank customer service, the bank executive told me that the Bank will not be able to help and although a lump sum amount has been debited from my account already was not showing up in the statement as this was an International transaction executed through a SCAM so it's taking time and still it"s on hold. I have also contacted OLX but they said they will not be able to help me in this.

I was saving money for my father's Cancer treatment and am really surprised to know that the Bank is unable to help the customers irrespective of the fact, knowing it's a scam and the transaction took place as RUB (Russian Ruble) currency which I depicted the entire thing to the Bank executive. OLX as well could not help me but instead are enabling this SCAMMERS to undergo these scams and fraudulent activity

Tip for consumers:
CAREFUL FOR SCAM WITH OLX

Products used:
SCAM with OLX

Service
Value
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One of the world? ۪s biggest free online classified! Its a unique platform for people to buy or sell items from an array of products & services like cars, electronics, real estate, jobs & more!

Company Representative

Thumbnail of user olxi1
OLX I.
Typically does not respond to reviews

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