Hi Vicki K.

We are so sorry that because you have not provided your order number and other information here, we cannot process the order for you.

Could you please help us to find your order number first?
If you have already placed an order. So that we can solve your problem as soon as possible, could you please provide the following information for us to verify your order number?

1. Email address you used to place this order
2. Telephone number you used in this order （with country）
3. If you cannot find the information requested above, please provide us with the Transaction Number or Invoice Number you paid for this order

If you want to return the product in your order, you can submit a return request online here: https://noracora.com/contact-us

Steps: return-submit a return request-enter email address-enter order NO.-log in- order details- choose return items and return reasons.

Then we will send you the return steps and return address. Thank you very much for your patience to wait.

If you have questions about your order, please contact us by email at service@noracora.com or by chat online.