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I can't get on my nextdoor app. Why not?

asked by Stephanie S. on 3/23/19

3 Answers
Someone does not like your comments or shared experience, your post and account will be vanished.
Helpful (0)
My account would stay logged in on the browser until I logged out. Then, it professed not to know my email address much less my password. I tried to get Nextdoor techincal help but was unable, except for receiving a per-occurrence logon link. I finally solved it by just signing up again. Then, there were two of me in the neighborhood. I flagged the old profile for removal & explained about the logon issue.
Helpful (0)
Hi Stephanie, There are several reasons that you may not be able to access your app. Anything from a bug to disciplinary action can prevent log on. If you go to Help.nextdoor.com and type "contact" you should find a link on how to contact Nextdoor Support directly to engage someone in getting you back on the platform.
Helpful (0)

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