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we ordered 4 mens shirts and a woman dress on 3/ 6/19 the parcels arrived but all are wrong size how can I return the items?
asked by Curtis E. on 4/24/19
1 Answer
Hi, Curtis E.. Thanks for placing the order and we are sorry to hear that. Here is the return policy. Claim period: Within 14 days from the date you received the item.
https://m.newchic.com/help_center (select Return & Refund)
You can get the details from here.

Usually it will fit you well, if you take our size chart as the standard reference and choose a suitable size based on your measurement after measuring yourself, not the usual size you ordered. You can also see the note on the size chart of every products page.
However, if you notice that the size of the product you ordered does not fit you, or the product you have received does not meet the size chart, please reflect it to our after-sale customer service. There we have specific technical staffs to help you solve your problem. Below is the link to submit your request with reply in 24 hours by email.
https://www.newchic.com/Contact-Us-hc10.html
StepsEmail our Customer Service Upload your product picture/video and describe the problem Customer Service confirms Choose your solution plan
Thanks.
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