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on 3/19/18Sorry. If you have any other inquiries, please do not hesitate to contact us at any time. If email,
1. Log in your Newchich account. https://www.newchic.com/login.html (necessary if it belongs to After-sale Topics)
2. Go to contact us (on the top-left corner of the home page)
https://www.newchic.com/Contact-Us-hc10.html
3. Slide to the "After-sale Topics"/ Pre-sale Topics, choose a topic and click on "E-mail Us Now"
4. Input all necessary information (labeled with *)and select the order number which connected to your question.
We will try our best to offer you a best solution.
Thank you.