I'm trying to get contact someone. I order 3 pair of shoes. I rec'd only 2 pair, missing one pair (green). Where is my shoe? track# does not help.

asked by LUANN M. on 6/27/19

1 Answer
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Hi, LUANN M. If you have ordered multiple items, and some of them cannot be dispatched immediately or are in different warehouse, the order will be split shipped. Please kindly check if there are any sub-orders in your Newchic account at https://www.newchic.com/account/orderlist.html For any further assistance, please feel free to contact us at https://www.newchic.com/Contact-Us-hc10.html
We will do our best to assist you. Thank you.

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