I placed an order over a month ago and Have not received anything but a charge to my AMEX account through PayPal. What info do need to resolve this?

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I placed an order over a month ago and Have not received anything but a charge to my AMEX account through PayPal. What info do need to resolve this?

asked by Larry M. on 5/12/20

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Newchic N. [NewChic Rep] · Answer 1 · 2020-05-12T06:22Z

Newchic N. [NewChic Rep]

on 5/12/20

Hi Larry M., we do get your disappointment. But we wouldn't be able to check here for you as this is a public platform. Please log into your Newchic Account and see your real-time order status. Or drop us the order number(PayPal invoice id, 8 digits) by sending E-mail to vipservice@newchic.com or at Messenger. We will be happy to help!

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I placed an order over a month ago and Have not received anything but a charge to my AMEX account through PayPal. What info do need to resolve this?

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