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on 6/23/20Hi, P B. We're sorry to see this! Full policy of the return and refund is here: https://www.newchic.com/return-and-refund-hc162.html We stand behind the quality of our products and by using the size guide on our product page, you will be able to find a suitable size(based on your own measurement).
We'd like to take a closer look at this and find you the best solution accordingly. Please come contact us by sending E-mail to vipservice@newchic.com. We'll do all we can to put your mind at rest. Hope to hear from you soon!