I did receive the products I ordered.
I am still trying to exchange some products for sizing mistakes. How do Ido this?

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I did receive the products I ordered.
I am still trying to exchange some products for sizing mistakes. How do Ido this?

asked by Karen M. on 8/15/19

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Newchic N. [NewChic Rep] · Answer 1 · 2019-08-15T06:29Z

Newchic N. [NewChic Rep]

on 8/15/19

Hi, Karen M. The size letters of different products vary between different regions and manufacturers. Usually the tag size of the product fits the country size, following the size chart/guide in the product details page. In your case, since the item doesn't fit you, please contact the after-sale customer service via this link https://www.newchic.com/Contact-Us-hc10.html, with some photos of the item showing the problem, as well as the SKU sticker and the shipping label. We will offer you a reasonable solution. Thanks in advance.

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NewChic Questions & Answers

I did receive the products I ordered. I am still trying to exchange some products for sizing mistakes. How do Ido this?