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on 7/10/20Hi, Jolie B. Thanks for your order. Once you placed the order on Newchic, if you signed up on Newchic with your email address directly, usually the order confirmation email will be sent to your registered email address. Please check your email/spam record later. You can also log in Newchic account and see the real-time order status. Please feel free to email us the details to vipservice@newchic.com along with your order number.
We will be happy to help!