Hi, GLORIEMAY L. If you failed the COD payment, please kindly check if you meet the applicable scope of the COD to your country and make sure the zip/postal code is corresponding to the city or the state/province. As we have just initiated Cash On Delivery, for now it is available for some selected cities/towns. If still no COD allows, it means COD is not available to your address. More information of the COD, please refer to the Help Center first. https://www.newchic.com/help_center (select Cash On delivery (COD) FAQ) For any further assistance, please feel free to contact us at https://www.newchic.com/Contact-Us-hc10.html
We will do our best to assist you. Thank you.