A confirmation would help when you complete a order. You get nothing, then your order shows up at your door steps. There is no return address listed.

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A confirmation would help when you complete a order. You get nothing, then your order shows up at your door steps. There is no return address listed.

asked by Michael L. on 7/23/19

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Newchic N. [NewChic Rep] · Answer 1 · 2019-07-24T06:25Z

Newchic N. [NewChic Rep]

on 7/24/19

Hi, Michael L. If you sign up on Newchic with your email address directly, usually the confirmation email will be sent to your registered email address. Please check your email/spam record later. After you placed the order, you can log in Newchic account and check real-time order status at
https://www.newchic.com/account/orderlist.html. You can find the return policy on the product details page and the help center. ( https://www.newchic.com/help_center selected topic Return & Refund).
If you want to return items, please contact the after-sale customer service before returning any item at https://www.newchic.com/Contact-Us-hc10.html Thanks.

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A confirmation would help when you complete a order. You get nothing, then your order shows up at your door steps. There is no return address listed.

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