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NewCakes Questions & Answers

185 reviews
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Here’s what consumers have asked with answers from NewCakes staff and previous consumers.

3 questions answered
67% answered in 1 day
Question:

I never expected the new cakes to work in a way that would dissatisfy the customer, because of your poor management skills.(order#24445)

Question:

Is newcakes.co.uk a scam or a legit company?

Answer:

It's totally legitimate. We've had many cakes from them

By Duncan B.
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Question:

Can you share a success story using newcakes.co.uk?

Answer:

I ordered a bespoke cake. Didn't read reviews. Spoke over the phone as I had emailed in they called me... From start to Finnish I would recommend them

By Gem B.
Question:

I have just ordered an airplane cake (in the form of a mosquito plane), now that i have read the 18 out of 20 bad reviews, i am concerned. i am in a quandary as i have paid in full. please let the reviews not be true for i do not want my husband's 80th birthday to be ruined. new cakes please can you guarantee that this cake would be a success?

Answer:

I wouldn't be worried at all... I ordered a bespoke cake and it was second to none I would recommend without a shadow of a doubt

By Gem B.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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