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Net-A-Porter
Questions & Answers

191 reviews

Here’s what buyers have asked with answers from Net-A-Porter staff and previous consumers.

1
questions answered
0%
answered within 1 day
Question:

I am in US now, and i want to return a shoes which i bought from net a porter UK. How can i get my tax back.

Question:

Trying to contact net a porter HK but the phone numbers don't work.. is there a contact number different to the one listed?

Question:

Good afternoon, I want to purchase a scarf from your site, however after reading the reviews, it shows more bad than good. Are the products real?

Question:

from the benefits of e-commerce to customer, which ones are the most relevant here?

Question:

I returned one jacket, but I did not get full refund? you held almost $600.00

Question:

do they sell an authentic stuff?

Question:

Are your products original name brand or replicas?

Question:

hi, if the amount is in usd954.26, then how much will i being charged in nz dollar?

Question:

I clicked "purchase now" after putting in my credit card info, then a page comes up saying this site cannot be found. Have I made an order or not?

Question:

I just sent an order but got the message that this site cannot be found after putting in my credit card info. Have I completed an order or not?

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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?