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Here’s what consumers have asked with answers from MyUS staff and previous consumers.
Thank you for your interest in MyUS.com. You should be able to use your personal credit card when purchasing in the US. If you are unable to do so we can purchase items on your behalf through our personal shopper service. You can learn more about our service here: https://www.myus.com/how-myus-works/. You can learn more about our personal shopper through our FAQ'S. Go here and then click on the Personal shopper tab: https://www.myus.com/faq/
We can be reached directly Monday through Friday from 9 AM to 5 PM EST at 941-227-4444. You can also talk to us 24/7 via livechat at: https://www.myus.com/about/contact/. Our email address is support@myus.com. We look forward to speaking with you.
I can't understand what you mean when you state MyUS is too expensive. Delivery rates, monthly/annual fee? In such business it is very important to llok at the entire picture of the service they are offering and this can't be free of charge. I think they are the most reliable I found until now and would not change them at all.
Thank you for your interest in MyUS.com. We can provide you with a US address and you can ship your items here. There is no need to send your items to Canada. You can use our handy shipping rate calculator to determine your shipping costs. Customs and duties may apply and can vary based on commodity type and/or total value of your shipment. Our express shipments arrive in 2-4 business days. You can learn more about our service here: https://www.myus.com/how-myus-works/. W recommend our Premium plan which offers the best shipping rates as well as consolidation of your packages. You can enroll here: https://account.myus.com/Signup/Signup.aspx. You can estimate shipping costs here: https://www.myus.com/pricing/calculate-shipping/
Hi Marica! We absolutely can assist you with shipping to South Africa. You can read more about our service to your country including the rates here https://www.myus.com/za/
Hi. We use carriers like DHL, FedEx and UPS. Normally they do not transfer to New York before leaving the US but this may change from time to time based on their individual operations.
We would suggest you consider a Premium membership. This membership would allow you the option to store packages for up to 30 days and then ship them in one consolidated order. You may review our membership options, features and cost here https://www.myus.com/signup/
Our shipping rates are based on the size and weight of your package, as well as the courier you choose and even your membership type! You can use our Ship Rate Calculator to estimate shipping costs: http://www.myus.com/en/international-shipping-rates/
Yes Christopher, we can definitely assist you in receiving US purchases and then forwarding them to you internationally. You can read more about how it all works here: https://www.myus.com/how-myus-works/ Customs will review your shipments and asses duties and taxes at the time that your shipment has reached the UK. We do not charge these fees and therefore do not know how they will be charged ahead of time and so you would want to contact your local custom's office for more information on this import process.
Hello! Thank you for your inquiry. We recommend you contact DealDash directly to see if you can purchase from them. To date, our personal shopper team has never ordered from them. If you have any further questions please feel free to contact us via email at support@myus.com.
