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Hi,
I am wanting to buy goods from the US. I am based in Johannesburg SA, but have noticed not many companies from there want to ship to SA.
Is MyUs trustworthy?
asked by Dalene C. on 4/23/15
11 Answers
Since 1997, we've been the leader in international package consolidation. We are 300,000 members strong and aim to delight with each and every shipment!

Read more about how our service works here: http://www.myus.com/en/how-it-works/

Sign up here: https://account.myus.com/signup/step1c.aspx

Feel free to contact us directly with any questions you may have.

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I had no problems getting my package but they are outrageously expensive. I would not recommend them.
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Hi Darlene,

What your planning to do, been there, done it and boy what an terrible experience. I live in Europe and the goods here are more expensive then in the US. So I though, Why not buy it in US and use a forwarding company. Conclussion. Too expensive. MyUs don't offer US postoffice service. They only offer internat. delivery service. There fast but very expensive for consumers. My advice! Use Eb...com. Much cheaper ,faster and Customer service.
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Hi Dalene C, I'm in Johannesburg too and I use MyUs and I recommend it highly! Your packages get delivered to your door, no risk of SAPO losing anything. Looking forward to more shipping options being added.
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Hi Dalene C. I love in Luanda, Angola, and I have been working with MYUS without any problems! My packages arrive on time with everything put in place! I Have a brother who also deals with MYUS without any problems also! I can assure you that since I started working with them I do not have any complaints! I think you should try and see what will happen!
Best regards
Isabel
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Hello Dalene,
I am living i Italy and I am using MyUS now since years succesfully and without any issue. I had some problems some times that were cleared before I could even think to start to complain. Communication with them is excellent. For year 2015 I have been granted with fantastic delivery rate which makes shopping in US even more convenient.
Hope this help.
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Hello Dalene,
Thanks for your question. I know it's normally a big gamble choosing the right site to buy from and not be subject to fraudulent activities especially when you living out here in Africa. I can comfortably confirm MYUS is a safe and legitimate site to deal with, what's even nicer is on their home page there's links to sites that are trusted and linked via Myus with all sorts of discounts and many things to offer, I had a credit card problem whereby my account was being debited wth an amount due to Myus.com but the site Myus wasn't actually receiving the funds so I complained to Myus and they were on point immediately sent me proof of the un successful transaction which I then produced to my credit card issuer being a SA bank which I choose to leave anonymous and they were able to refund me writhin 10days.

Happy shopping!!!! :)
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I am from Kazakhstan, I love myus.com service. It's safe and easy to use. They are very fast in processing request. Highly recommended. There are a few websites that won't ship to myus.com, but it's store policy and goes to all mail forwarding companies. In fact I am happy with myus.
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I'm brazilian and shipment didn't work. After hard work, I get back some of the spent value (almost 40%), but prejudice was cleary bigger (product value lost 100%).
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I am Angolan and still loving to work with MyUs. No complain. I hope helps you.
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Well if u they lost ur package they gonna refund you but it will take upto 2 weeks and u hve to contact them everyday to remind them
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