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Is it legit? Does it hand out personal information? Does it actually pay you for reviews like it says it does? Is it honest?
asked by Fg H. on 12/14/15
8 Answers
It might pay for a little while, then judging by the reviews on here including my own, they deactivate your account giving no reason and if you've got money you haven't claimed you won't get it. If you pester 'Emma', eventually she sends emails telling you they deactivated your account because your account was used in another country or internet cafe. It would seem this happens a lot. I would say if you're going to try it, don't let any points build up before you cash out because you're likely to be disappointed.
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I have had some minor issues with them. But over the last 6-7 months I have managed to cash in $150 of rewards. It's ok but then again.... I only do surveys when I have nothing else to do. Responses from the operators tend to be generic. Although recently they did resolve some issues re points, which I was surprised about.
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as with most of the above answers, they tend to respond in unhelpful ways, carbon copy emails when they do answer, they screw you for points and rewards in general, they should be shut down
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It pays most of the time but when it doesnr pay (maybe 10% of the time) they have horrible customer service and take at least 4-5 weeks to reply to your inquiry with a canned, predrafted reply asking for information you've already given them. They have been very disappointing past couple of months.
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No problems with them for about 8-9 years...then in August 2015, my account was shut off and I lost about $55 in reward points. As of now, I wouldn't waste my time with this site. It is frustrating putting in the time to do surveys and then get no rewards. Maybe they are having financial problems...at least they could give an explanation for their recent negative behavior.
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I had no problems with them up until this year. Like Joanne, I too have been told my account was accessed from another country (didn't know my iPad had such capabilities!) and my account was deactivated. The last time this happened earlier this year, they would not even reply to my emails about this. I gave up and have moved on to other survey sites that actually pay you and don't mess around! I wouldn't bother with them either. I fill out surveys they have written (through other survey sites) but don't do any with them directly.
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It used to be great about 10 years ago and they paid out but nowadays they've gone down the pan. Wouldn't touch it now. Waste of time.
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I have never been paid anything in 4 years and they have not once responded to my emails. They do not always allot your points either, they are complete scammers. do not waste your time.
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More questions about MySurvey

How do you actually contact them with a complaint? i just spent an hour and a half on a survey which I completed but have no points I have been trying to get into my account and it says it is not currently active. What has happened? is it is good or bad Just wanting to know if "My survey" secret shopper program is legit or a total scam??? I like a few here find that for an unknown reason that my account has been found inactive. This happened before but that may have been a technical problem. But unable to find the perfect way to contact as I have tried carol@mysurvey.com but that gets kicked back as if they may no longer exist? Tried leaving messages in other ways but have yet to receive a reply. I have over 14000 in cue and am working on purchase diary as I have an email addess where I am still able to do this, but then will I be able to fully complete this survey by the end of that date? I am hoping that I will get a reply soon from them? Henry Y. CANNOT LOG INTO MYSURVEY.COM - E MAILED THEM SEVERAL TIMES ABOUT THIS, IT JUST KEEPS GOING BACK TO THE LOGIN SCREEN. DOESN'T SAY ANYTHING IS WRONG WITH MY LOGIN OR ANYTHING. DID THEY SHUT DOWN OR SOMETHING, GO ON VACATION? i HAD JUST CASHED OUT AND GOT MY $, BUT I STILL HAVE MONEY STILL ON MY ACCOUNT. My account was suddenly marked as Inactive. They will not respond to my Emails (I have sent 8 Emails)! I called their 800 number and you can only go further if you have an extension. If you press 0 for the operator, it tells you no one is available.How can I get them to answer me and re-activate my account? I have over 8000 points to trade in. My account (janezhuravski@gmail.com) was deactivated unexpectedly. How can I activate it or at least redeem the points I've collected? Why is my account suddenly marked as inactive why am I not getting any surveys

More questions about MySurvey

How do you actually contact them with a complaint? i just spent an hour and a half on a survey which I completed but have no points I have been trying to get into my account and it says it is not currently active. What has happened? is it is good or bad Just wanting to know if "My survey" secret shopper program is legit or a total scam??? I like a few here find that for an unknown reason that my account has been found inactive. This happened before but that may have been a technical problem. But unable to find the perfect way to contact as I have tried carol@mysurvey.com but that gets kicked back as if they may no longer exist? Tried leaving messages in other ways but have yet to receive a reply. I have over 14000 in cue and am working on purchase diary as I have an email addess where I am still able to do this, but then will I be able to fully complete this survey by the end of that date? I am hoping that I will get a reply soon from them? Henry Y. CANNOT LOG INTO MYSURVEY.COM - E MAILED THEM SEVERAL TIMES ABOUT THIS, IT JUST KEEPS GOING BACK TO THE LOGIN SCREEN. DOESN'T SAY ANYTHING IS WRONG WITH MY LOGIN OR ANYTHING. DID THEY SHUT DOWN OR SOMETHING, GO ON VACATION? i HAD JUST CASHED OUT AND GOT MY $, BUT I STILL HAVE MONEY STILL ON MY ACCOUNT. My account was suddenly marked as Inactive. They will not respond to my Emails (I have sent 8 Emails)! I called their 800 number and you can only go further if you have an extension. If you press 0 for the operator, it tells you no one is available.How can I get them to answer me and re-activate my account? I have over 8000 points to trade in. My account (janezhuravski@gmail.com) was deactivated unexpectedly. How can I activate it or at least redeem the points I've collected? Why is my account suddenly marked as inactive why am I not getting any surveys

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