MyPerfectResume Questions & Answers

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Here’s what consumers have asked with answers from MyPerfectResume staff and previous consumers.

130 questions answered
5% answered in 1 day
Question:

My daughter was overcharged at reference lu 8552130348. please cancel any subscriptions, and stop charging my credit card which ends with.5648 steve

Answer:

Hello! Thank you for bringing this to our attention. We want our customers always to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem. At your earliest convenience, please provide us with the following information through private message: The email address used to create the account. The phone number attached to the account. The first and last name of the account holder. The account number A customer service representative will be in contact to facilitate your request. Thank you!

By Veronica L., Social Media Specialist
Question:

I wish to cancel my subscription to my perfect resume. my name is brian maw. email mawbrian57@yahoo.ca.

Answer:

Hi! We are sorry to hear that you have decided to cancel your subscription. We hope you achieved your career goals using the help of our resume builder. As for the cancellation, you can go ahead with it by simply sending us an email to customerservice@myperfectresume.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!

By Veronica L., Social Media Specialist
Question:

Is this a legitimate business or an online scam? i hate to keep paying if i can't trust the site. thanks

Answer:

Hello, Brenda! We invite you to access our website for more information about our services and terms and conditions. Contact us at this link: https://www.myperfectresume.com/contact-us

By Veronica L., Social Media Specialist
Question:

Is this a legitimate business or an online scam? i hate to keep paying if i can't trust the site. thanks

Answer:

Hello, Brenda! We invite you to access our website for more information about our services and terms and conditions. Contact us at this link: https://www.myperfectresume.com/contact-us

By Veronica L., Social Media Specialist
Question:

I want to cancel my subscription

Answer:

Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope that you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to customerservice@myperfectresume.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!

By Veronica L., Social Media Specialist
Question:

I set up a resume and had to pay $2.50 down and after 14 days i guess i have to pay something every month. well, i don't have the resume, can't find i

Answer:

Hello, Mary We hope that you are doing well and thank you for getting in touch with us! Our team would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https: https://www.myperfectresume.com/contact-us Best regards, MyPerfectResume

By Yashira H., Social Media Specialist
Question:

Please any amount you have taken from my account please kindly refund it because u can't just go to my account and steal money without permission.

Answer:

Hello, Diamond We hope that you are doing well and thank you for getting in touch with us! Our team would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https: https://www.myperfectresume.com/contact-us Best regards, MyPerfectResume

By Yashira H., Social Media Specialist
Question:

Can i make a payment by a debit card?

Answer:

Hello, Kavya Thank you for reaching out, and yes, as long at it has Visa or MasterCard logo on it you should be able to process any payments on our website.

By Yashira H., Social Media Specialist

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