MyPerfectResume Questions & Answers

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Here’s what consumers have asked with answers from MyPerfectResume staff and previous consumers.

130 questions answered
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Question:

Hi , i am vennila (account id 220717386), has down loaded sample resume on 22.06.2019 under order 16162368 and charged sgd2.95.

Answer:

Hello Vennila, For your privacy, please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with the account in addition to more details about the nature of your inquiry. Thank you and we'll be on the lookout for your email!

By Laura T., Social Media Specialist
Question:

So is it free or isn't it>?

Answer:

Hi Jonas, Yes, our basic resume builder is free and after completing your resume, you will have access to a basic text version of your resume.

By Laura T., Social Media Specialist
Question:

It wont process my debit card to purchase my resume

Answer:

Hi Mickala, In this case, we will have to ask you to check with your bank, as they might not be authorizing the charge on their side. If the problem persists after checking with your bank please let us know and we will look into it. Thank you.

By Laura T., Social Media Specialist
Question:

How do i change format and font ?charles groeber resume created 6/18/19

Answer:

Hi Charles, Could you please provide more details with your question? If you are using our resume builder, depending on the template that you have selected, there are font, font size, and other formatting options available.

By Laura T., Social Media Specialist
Question:

Subscribed for a 14 day trial subscription & charged $2.95 but was not satisfied and cancel subscription. will i get a refund?

Answer:

Hello Vanshika, If you were not satisfied with the service, yes, we stand by our 100% money-back guarantee for our 14-day trial. Please send us an email directly to: social@myperfectresume.com with your Account ID or the email address associated with account so that we can process your request. Thank you.

By Laura T., Social Media Specialist
Question:

Hi i have built a resume now and going for $2.95 subscription to download it.please let me know if i will be charged anything after this.

Answer:

Hi Megha, Thank you for your question. After our 14-day trial, your subscription will set to recur monthly at the regular rate. If you do not wish to be charged, you will need to cancel through your account or by contacting us directly.

By Laura T., Social Media Specialist
Question:

Is it for free or i have to pay fees at the end

Answer:

Hello Mohamad, Yes, our basic resume builder is free and after completing your resume, you will have access to a basic text version of your resume.

By Laura T., Social Media Specialist
Question:

What's the cost for me to create and download my resume?

Answer:

Hello Brian, We offer a 14-day trial with full access to our services for $2.95. This will allow you to create your resume and download it using the template you selected.

By Brandice W.
Question:

If i pay for a subscription, print the resume, and then realize that i am not able to pay for this service, do i still have to pay?

Answer:

Hi Bob, Thank you for contacting us. With your 14-day trial, you are able to download/print your resume. To avoid being charged for the full rate, you must cancel your subscription prior to the end of your 14-day trial. Should you have any more questions, please do not hesitate to contact us.

By Laura T., Social Media Specialist
Question:

Answer:

Hello, Kiara - Thank you for getting in touch with us. You may cancel your subscription at any time and there's no fee for cancellations.

By Laura T., Social Media Specialist

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