MyPerfectResume Questions & Answers

Hello Inella, We sincerely apologize for any inconvenience this situation may have caused. We take customer satisfaction very seriously. In order to fully assist you with your concern, we encourage you to contact us at Social@MyPerfectResume.com and with your message, we would appreciate it if you could include the e-mail address or account ID used to create your account with us. Thank you!

Feel free to contact us: 855-213-0348, Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST An agent will be more then happy to assist you resolve your issues.

Hi Penny, Our free account gives you the opportunity to try out our resume builder before deciding to purchase. During the 14 days full access trial the price is $1.95, after the 14 day trial expiration the price is $24.95.

Great question! Refunds can be requested by contacting Customer Service: 855-213-0348, Monday - Friday 8 AM to 8 PM CST Saturday 8 AM to 5 PM CST Sunday 10 AM to 6PM CST or by clicking chat button on our website. You can also send an email to Social@MyPerfectResume.com and we will work the situation with you. Hope this has answered your doubt.

Greetings Wanda V. On our service we provide a tool that allows you to receive a grade on your resume and it will also give you suggestions that you can use as a guide to make updates on the resume. This option is called Resume Check and you can search for it on your Resume Dashboard or when you are editing the resume.

We are sorry you weren’t happy with your experience. Please send us a private message so we can get in touch with you shortly.

I’m very sorry that you have had this experience with our service. Our templates have copy right and if you try to edit the document in Microsoft Word it will not work properly. From our page you can do all kind of editing or formatting to any documents that is or was created with our builder you just have to log in into your account again and you will see the edit option in on the left of the documents. If you need further assistant you can give us a call to our toll free line which is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

Hello! Thank you for bringing this to our attention. We want our customers always to have the best experience and feel happy with our products and services. We would love to see if we can find any solution to your problem. At your earliest convenience, please provide us with the following information through private message: The email address used to create the account. The phone number attached to the account. The first and last name of the account holder. The account number A customer service representative will be in contact to facilitate your request. Thank you!

Hi! We are sorry to hear that you have decided to cancel your subscription. We hope you achieved your career goals using the help of our resume builder. As for the cancellation, you can go ahead with it by simply sending us an email to customerservice@myperfectresume.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!