MyPerfectResume Questions & Answers

Hello Kim M, if the cancellation was already process and you desire to re-subscribe, it will go directly to the monthly subscription because you already pass through the 14 days access. However if you only want to use the service for a couple of days we have expansions that we can get you for 7 days to be able to use all premium futures. This expansion do not auto enroll into a monthly fee so it will be only a one time payment for 7 days. If you sent us a private message we will surely contact you with all our special offers and then you can decide which one is better for you.

Hello Heather, It's highly possible that you have an active subscription with us. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. Please contact us directly if you have any further issues. You can send us a private message here or email me at customerservice@livecareer.com Best regards, My Pefect Resume

I’m very sorry that you have had this experience with our service. We explain that the subscription is auto-renewing. The auto renewal is listed with the features of the 14 day subscription on the sales page, as well as on the payment and confirmation pages. We also send a payment confirmation email stating the date and amount of the auto- renewal. We do offer several ways to cancel including by phone, live chat, email and self-cancellation in your Account Settings. We are very committed to providing great customer service and again are very sorry that you had this experience. We take all feedback very seriously. It will be forwarded to our Marketing team. Please send us a private message to gather the correct information to be able to locate you account and assist you as soon as posible. Best regards, My Perfect Resume

You can input your own description of your duties or you can select a provided description of duties. They are display in a listed format not in a paragraph format.

You can log in into your account with your email address and the password that you use to create the account. It will take you directly into your dashboard and in there on the right you will see the download option. If you need further assistance you can send us a private message and we will guide you step by step as well you can call us to our toll free number which is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

You have to click always in save and next, when it takes you to the payment page you can log out of the account and re-log in back in it will take you directly into the dashboard in there you will see that you can edit your documents and even download in plain text format. If you decide to purchase for the full access you can do so as well from there. If you need further assistant you can send us a private message and we will guide you step by step or you can give us a call to our toll free line which is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

Every single client that subscribe to our service will have All premium futures and benefits such as the Resume builder (you can edit the document freely all as well create as many as you like), cover letter builder that give you the ability of attach that letter to impress more the highly employers, you will have access to all templates and designs, salary calculator, career test, resume check, interview videos, full reports for career tests and access to articles, job alerts near your area and more futures that you can see for yourself over the web page. You can contact us via direct message in here for more information or you can give us a call to our toll free line which is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST.

You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST and when you account is set to expire you can ask for the deactivation of the same to erase all data from our server.