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how do we cancel our subscription with my perfect resume?
asked by Carla W. on 9/20/15
9 Answers
You can cancel your subscription at any time by calling. Our toll free line is 1-888-816-0576 representatives are available Monday to Friday 9am-9pm EST; Saturday 9am to 6pm EST; Sunday 11am -7pm EST. You can also cancel by logging into your account and clicking on the Name link. Then click on My Settings then Subscription and you can choose to cancel your subscription. You can also cancel your subscription by emailing your subscription cancellation request to customerservice@livecareer.com. Once your subscription is canceled, you'll receive an email confirmation. Often auto emails can get picked up as spam or junk mail. Be sure to check your spam/junk mail folder. Additionally, you can click live help to chat with us online to request we cancel your subscription. You can also call us if we can be of any further assist to you.
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JUST realized that they have charged me over $200:( Makes me so upset I was not more careful and let this go on this long! So so upsetting. Just canceled through here. A bit tricky to see though!
https://howtocancel.com/my-perfect-resume/
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I couldn't find a phone number, but I sent two emails before the trial period was up asking that my account be cancelled. Conveniently, they claim they didn't get my emails until the day after my two week trial was up. I received a partial refund from them and my bank refunded me the difference, because I had proof that I had cancelled before the trial period ended. These people are scum sucking lowlifes taking advantage of the unemployed. If necessary, dispute the charges with your credit card company or bank. Good luck to you.
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they charge me for nothing ,i took one resume one time and they keep charging me.I called the bank and I close my card and they change my card.
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Hi

There is no cancel button on the page.
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As said in the first comment, a (not so quick) phone call should get the job done. Bear in mind, that they will not let you go so easily without trying to sell you some other product, and they are quite relentless. You just have to be firm (without being rude) in your decision to cancel. After all, you must appreciate that they are trying to sell a product, but stick to your guns, and they will eventually cancel. I got an email verification even while still on the phone with the rep. And of course document everything, and keep in a safe place, in the event of any discrepancies going forward.
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Cindy why are they lowlives if you agreed to pay for something and you got the help you needed. Just because your unemployed doesn't mean you should get a service for free. Anyways Laura T said in the most amazing way ever how to cancel from the site so you could've called or have had it done yourself. Stop blaming other people for your troubles
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You can call in and do this I did it this way just to be sure then got a confirmation email that I kept "just in case". Hope this helped. It was no trouble at all, and they were very nice :)
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Dont remember tbh
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