What happens to my account and family trees if I'm not ready to renew?

Question

MyHeritage Questions & Answers

3,506 reviews

370 questions & answers

Ask a question See all questions

What happens to my account and family trees if I'm not ready to renew?

asked by Thomas B. on 3/27/18

1 Answer

Add your answer

More questions about MyHeritage

I signed up for a free trial account months ago. It ended, I can't log in, because it says that my email address is invalid. How do I avoid payment?
How do I correct errors on my family tree and why was I charged 99.00 dollars on my DNA health?
If i buy 3 tests, 1 for me(father) and one for each of my children(boy & girl) am i ale to determine if i am their father?
Hi, I have been trying to get a refund on an automatically extended subscription but haven't received an answer yet. Please let me know what I can do.
How can someone test 100% English, we are an island that has been invaded over 1000s of years!
What happens to the online family tree that you formed along the years (including DNA kits) if you discontinue the payment? Does it get lost?
Why is my photo turned. Please turn my photo around to the right hand side, click wise to 45°degrees.
유전자검사는 어떻게하나요

Ask a question

Get answers from the MyHeritage staff and other customers.

MyHeritage S. [MyHeritage Rep] · Answer 1 · 2018-05-02T11:11Z

MyHeritage S. [MyHeritage Rep]

on 5/2/18

When your site subscription expires, your data is saved in your family site. You will have restricted access to the site options, but you can either renew your subscription or downgrade back to the Basic plan.

Helpful (0)