does goof proof cover damage from an electric space heater melting the leather on my couch
Asked by jason C. on 1/31/2020
3 Answers
Robert S.10/23/2020
We purchased a couch from Bobs 1/19/20, the couch had issues from the start but with the pandemic we did not feel comfortable having technicians n the house. Every call to their help center requires 1 hour and a half on hold. They have been here twice 8/11, the problem persists, 9/24 the problem persists and the technician said it should be replaced but I spoke with a supervisor Marybeth D and they refuse. I even purchased the GOOF Proof that is a Joke. STAY AWAY horrible quality and the service is worse... after they have your money
Albert M.10/4/2020
Bob's discount furniture will see they do a lot of things and make things sound very good however they do not honor their goof proof protection plan nor will they refund your money
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