How easy is it to get a hold of customer service at Musescore.com?

asked by Amy N. on 3/31/20

6 Answers
Thumbnail of user larinl

You can contact MuseScore Customer Service at support@musescore.com. They will reply to you within 24 hours or faster.

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Thumbnail of user maisahp1

Nearly impossible. They have ridiculously short office hours, take days to respond via email, and have no phone number for contact.

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Thumbnail of user jm984

YOU CAN'T - IT'S ALL AUTOMATED UNTIL YOU GET MONEY TAKEN OUT OF YOUR BANK ACCOUNT, THEN POST A COMPLAINT AND THEN GET A LOOOOOOOOONG WINDED "REPLY"

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Thumbnail of user clairef226

They respond but are entirely unhelpful to requests for subscription cancellation or refund

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Thumbnail of user clairew218

They responded to my email within an hour of sending it

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Thumbnail of user polaa

Hi, thanks for the question! It's much easier than you think. For any inquiries, you can contact us via support@musescore.com. We'd be happy to help you!

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